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Flex Director Account Management 
United States, Oregon 
157257333

04.09.2025

The

What a typical day looks like:

  • Set and execute 3YP.
  • Guide quarterly financial planning process with sites and hold up orgs.
  • Comprehension of P&L and balance sheet on levers to improve.
  • Set goals for specific accounts of controls.
  • Price business in line with segment goals.
  • Manage Customer escalations.
  • Coordinate multiple sites and functions to exceed customers' expectations.
  • Own results of sales, profit, and inventory. In charge offer delivering growth and maintaining a Salesforce Pipeline.
  • Relationship management with Customer at executive / resolution-making levels.
  • In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
  • Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
  • Segment relationship management and information flow, developing growth through pan-Flex contribution.
  • In charge of contract renewals, changes and maintenance.
  • Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites.
  • In charge of improving communication and driving best practices across multi-sites.
  • Ensures all client programs execute to contract, hitting key KPIs.
  • Hold up of ITO versus quote, E&O management.
  • Control of tracking risks on the business and reporting to Flex business accordingly.

The experience we are looking to add to our team:

  • Bachelor’s degree or equivalent experience.
  • Master’s degree preferred.
  • 8+ years of sales/account management experience.
  • Experience working with healthcare OEMs is a plus but not required.
  • Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
  • Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
  • Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas.
  • Understands the strategic impact of the function across sites.

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
Pay Range (Applicable to US Remote). Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate $145,600.00 USD - $200,200.00 USD AnnualSales - Marketing - Account Mgmt