AppleCare Service Process Engineers provide end to end manufacturing repair processes for all Apple products. This role focuses on new product manufacturing repair process design, which incorporates: diagnostics, repair, assembly, key parameters, process setup, and process validation. You will be identifying manufacturing equipment, automation, strategic R&D, diagnostics, test and repair needs for the organization.In this highly transparent technical lead role, you will be working with multi-functional teams and vendors. You will need to demonstrate your ability to combine knowledge of reparability, assembly, diagnostics and manufacturing process/process controls and deliver results on a tight timeline.- Develop and detail outstanding repair processes to meet all Apple design and operational requirements - Manages, develops and documents processes including all parameters, and secondary operation requirements to meet defined specifications - Executive level status reports including BRR (build readiness review), and NPR (New Product Review)- Drive lessons learned into process designs and use predictive methods to anticipate and avoid issues early