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Apple Channel Service Planner AppleCare 
United States, California, Sunnyvale 
78669701

Yesterday
AppleCare Service is looking for a highly analytical, motivated, hard-working individual with a strong channel planning background in fast-pace, high-product-mix environment. You will lead the channel inventory planning, identify and analyze demand trends at both macro and micro levels, and run the stock replenishment process for our Retail stores, Authorized Service Providers, Repair Centers and Enterprise service engagements.
Responsible for a variety of service planning channels and product lines to achieve best in class fill rates and inventory metrics.
  • 5+ years of experience in channel planning, demand forecasting, inventory management, or supply chain management is crucial.
  • Possess a solid understanding of world-class supply chain practices, strong analytical capabilities, strong leadership skills, and business savvy.
  • Effective in communication, influencing, and negotiation in a matrix organization including one-on-one, small and large groups, and with peers and executives.
  • Ability to both think strategically and implement tactically, a persistent attention to details, a high level of comfort in running large data sets and conducting ad hoc analysis, skills for blending quantitative and qualitative data.
  • Experience with cross-functional collaboration to achieve outstanding customer service in a complex and fast-paced environment.
  • Consistent track record in delivering on operational KPI’s while leading projects sand initiatives. Sense of priority and urgency to meet deadlines from different partners,
  • High proficiency in Excel and ability to learn technical applications quickly.
  • BA/BS or equivalent experience.
  • 7+ years of experience in channel planning, demand forecasting, inventory management, or supply chain management.
  • Master’s degree in a related field.
  • Experience in Reporting tools such as Business Objects, Tableau or similar tools.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.