Uber Senior Account Manager Grocery Retail 

United States, West Virginia 

154705863

What You’ll Do

1. Growth : Develop plans in collaboration with your GR accounts to grow their business through new locations (i.e. locations deployment, expansion support), experimenting with new business models (eg. dark stores) or growing same-location sales (eg. effective marketing, SKU range, etc).
2. Account Management : Be the main point of contact at HQ level for your GR accounts. You will create long-term relationships with our key accounts, ultimately maximizing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business.
3. Data Analysis and Operational Optimization : Quantify everything you do. Utilize data on decision-making to increase performance and act on identified issues to ensure you meet the objectives. Last but not least, be a master of process building.
4. Stakeholders and Project management: Collaborate closely with operations, marketing and business development to ensure the team is meeting the growth objectives. Be a strategic thought partner in regard to the growth of GR partners.
5. Marketing Initiatives: Build the category with the help of marketing initiatives in-store and digitally to make sure we educate our users into Grocery & Retail.

What You’ll Need

1. 2-3 years of experience in enterprise partnerships, consulting, business development, account management, project management.
2. Highly autonomous & proactive: able to work with minimal oversight, and to move forward from issues management to push growth initiatives and projects that will add value to our partners and help them fulfill their potential on Uber Eats. You are able to take initiative and easily adapt to the constantly-changing work environment.
3. Problem-solving skills: When you see a problem, you work hard and think out of the box and you don’t stop until you fix it.
4. Great project manager who can develop meticulously detailed KPI improvement plans in collaboration with our partners and then deliver them to plan regardless of any surprises or ambiguity along the way.
5. Ability to build strong relationships with external partners as well as internal stakeholders, supported by good communication and interpersonal skills . You have the ability to persuasively communicate recommendations and effectively champion your partners' needs.
6. Data-driven decision-making mentality and sound commercial judgment through analytical thinking to assess partner performance and financial viability.
7. Proficient in Excel / Google Sheets.
8. Native/fluent in Portuguese and English.
9. SQL knowledge is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .