Uber Account Manager Grocery & Retail 

United States, West Virginia 

245126244

As anat Uber Eats, you will be responsible forby consulting with our Grocery and Retail partners onthat increase order volume and customer engagement. You will serve as a, helping partners maximize their performance on Uber Eats throughstrategic marketing campaigns, operational optimizations, and data-driven insights.

This role requires a blend of, as you will guide merchants on. Success in this role is measured by.

• Act as a strategic consultant , helping merchants execute demand generation strategies through Uber Eats' suite of advertising products, promotions, and in-app placements .
• Educate partners on marketing best practices , ensuring they understand how to leverage Uber Ads, discounts, and loyalty programs to drive more sales.
• Proactively identify revenue opportunities , pitch tailored solutions, and guide merchants in executing successful marketing campaigns.
• Monitor campaign performance, optimize spend efficiency , and provide partners with data-backed recommendations for continuous improvement.

• Serve as a merchant success consultant , advising on operational best practices to improve the consumer experience , increase conversion rates, and reduce cancellations.
• Conduct menu audits, fulfillment assessments, and pricing strategy reviews to ensure merchants maximize their potential on Uber Eats.
• Collaborate with internal teams (Sales, Marketing, Product) to influence merchant strategy and drive adoption of new platform features .
• Problem-solve merchant challenges related to fulfillment, delivery times, inventory issues, and promotional effectiveness.

• Leverage performance data, industry benchmarks, and Uber's analytics tools to identify trends, optimize strategies, and track business impact .
• Provide partners with regular reporting and insights on key metrics like advertising ROI, order volume trends, and consumer purchasing behavior .
• Identify at-risk accounts and proactively address concerns to prevent churn .

• 3+ years in account management, consulting, sales, digital advertising, or growth marketing (ideally in tech, e-commerce, or retail).
• Strong sales mindset with the ability to pitch and influence decision-makers on strategic initiatives.
• Ability to analyze data-driven insights and translate them into actionable business recommendations for partners.
• Excellent communication skills—comfortable presenting to executives and guiding merchants through marketing and operational strategies.
• Highly organized with the ability to manage multiple partners, projects, and priorities in a fast-paced environment.
• Proficiency in tools like Excel, Looker, Tableau, Salesforce, or similar CRM/BI platforms .

• Experience in digital advertising (Google Ads, Meta, programmatic marketing, or retail media networks) .
• Background in food delivery, retail, grocery, e-commerce, or hospitality is a plus.
• Understanding of fulfillment operations, logistics, or consumer experience optimization .
• Passion for helping businesses grow through data-backed marketing strategies .

For New York, NY-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .