Td Bank Funding Ops Assoc IV- TDAF US 

United States, Florida, Jacksonville 

145747018

Job Description:

The Operations Associate IV is responsible for the day-to-day Operations activities in support of assigned business line.

Depth & Scope:

• Performs most diverse/complex tasks
• Works independently
• Acts as a liaison between assigned department and other departments within TD Bank
• Works to identify and address process improvements
• Provides support and direction to less experiences staff
• Acts as a back-up to department leadership
• Responds to inquiries and assists in resolving problems/complaints
• Protects privacy and non-public information
• Assists in the prevention of fraudulent activities
• Collaborates with and provides support to department leadership
• Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities

Education & Experience:

• High School Diploma or GED
• 3-5 Years of related experience
• Demonstrated supervisory ability with strong interpersonal and organizational skills
• Ability to effectively coach and mentor others
• Ability to quickly diffuse any situation and solve conflicts in a cordial manner
• Strong ability to successfully balance competing priorities in a fast-paced environment
• Strong communication skills, both verbal and written, with ability to successfully influence others
• Ability to use/learn current applications related to position
• Proven leadership skills

Additional Information:

• The hours for this position are 11am-8pm and require you to work rotational Saturdays. Typically one Saturday every 8-9 weeks

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Our Total Rewards Package

awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information:

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.