Cisco Network Support Engineer 

United Kingdom, England, London 

143377366

Todays world runs on the Internet, which cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. We enable connectivity everywhere, from cafes and universities to global hospitality groups operating thousands of sites.

Matched with a committed mentor, you'll be provided with feedback and guidance throughout the duration of the program. Mentors also help with introductions to other team members, induction of tools and processes, and provide a smooth integration into Meraki life.

• Research and resolve issues reported by Meraki customers and partners
• Assist with lab testing work as needed for Meraki products
• Identify, reproduce and document bugs
• Complete a Network Project and present your work to your peers and leaders. If you have a project in mind? Let us know, and we'll help you to make it happen!

• Your Degree studies should be set to complete in Spring 2026
• Studies in Networking and Systems Administration, Computer Information Technology, Network Technologies, Computer Science, or a related subject area with a University/ College or Accredited Course - Sorry NOT accepting Masters Students
• You have a detailed understanding of networking principles, e.g. ability to explain the functions of and differences among the link, network, transport, and application layers.
• Exhibit an empathetic approach towards assisting customers: problem-deciphering / solving, explaining and resolution
• Be naturally resourceful, imaginative and creative whilst retaining excellent attention to detail
• Be able to interconnect with others: converse and convey through your excellent social skills

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

• Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.