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Capital One Principal Associate Change Management 
United States, Texas, Plano 
139471417

03.08.2024
Plano 1 (31061), United States of America, Plano, Texas Principal Associate, Change Management


Responsibilities:

  • Contribute new ideas to the team to challenge “the way it’s been done before”

  • Be curious about emerging technology and concepts like design thinking, agile project management, engaging marketing strategies

  • Keep track of your own progress with change deliverables in a fast paced environment, and provide relevant updates to internal team and leadership, when required

  • Build competencies as a Change Practitioner and serve as a champion for change across Commercial to help others deliver improvements that increase associate engagement and transfer knowledge

  • Collaborate with key stakeholders to conduct change impact assessments, change plans, ideas and reasoning for behavior change, readiness, and associate experience

  • Track channel metrics to monitor adoption and effectiveness, to identify resistance, performance gaps, and to enact action plans

  • Keep websites and documentation accurate and engaging for all audiences

Basic Qualifications:

  • Bachelor's Degree or Military experience

  • At least 3 years of experience in Change Management or Internal Communications

Preferred Qualifications:

  • 2+ years of experience with organizational change efforts

  • PROSCI certified

  • 2+ years of experience with JIRA or other Agile software solutions

How our hybrid model works:

This role ismeaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting.are enterprise- wide

virtual work days
Tuesday, Wednesday and Thursday
are in-person days for associates to spend time together working in our beautifully-designed team areas.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.