We have an excitingthe dynamic and fast pacedCapacity Supply Chain and Provisioning (CSCP) organizationwill overseeall order managementresponsibilitiesacting aspoint of contact with 3party fulfillment partnersto driveal excellenceachievement of metrics and goalsIn addition, this role will drivestakeholder engagementprocess improvement initiatives aimed atcycle time reduction, process and tools optimization,agility, predictability,and scalabilityThis role willfocus on-driven efficienciesto implement AI-powered solutions to streamline operations, reduce manual tasks and enhance productivityThis role will alsotools & reporting toproactive actioning oforder bookdrive regular rhythm ofto senior leaders onanalysis &optimization initiativesthrough data visualizations leveragingexisting BInew where needed
a strong analytics background coupleproject managementwith the ability to lead and influence others within a matrixed environment.
Key Responsibilities
- Accountable for order fulfilmentwithin aggressive cycle-time targets to includeinternal stakeholder management and cross-team actions needed to ensure adherence to delivery commitments. This responsibility requires high collaboration and oversight of a 3rd party fulfillment partner who inventories, executes, and deliversPO’son behalf of MSFT
- Act as the face of the SCOM organization to our partnersand internal customersto understand customer delivery requirements and develop/implement strategies in support of those business needs.This responsibility also includesa proactivecommunication of risks andopportunities,to include supply constraints and the management of allocation actions / principles needed to manage gaps and minimize unfavorable business impact
- Accountable for operational performance metrics to include, but not limited to,Cycle Time, On-Time Delivery, and order book health metrics such as ETA Timeliness to SLA, ETA Change, and PO’s Exceeding Need by Date and ETA.Drive improvements in inbound materials processes and systems to enable shorter cycle-times from components toFinishedgoods.
- Drive optimization in the PO approval to dock process, as a key enabler for operational performance and cycle time reduction commitments.This responsibility will require multiple touch points with teamsincluding, but not limited to, MSFTTrade, Logistics, Procurement Operations, DC Operations,Capacity Planning, Sourcing,and Engineering
- Play a lead role from the business perspective on several in-flight and to-be strategic initiatives aimed at agility, cycle time reduction, new node fulfillment strategies, and supply chain simplification, acting as thebusiness requirementcontact for Engineering and other stakeholder teams as needed
- Drive supply health strategy with key suppliers through weekly engagement and metricstomonitor& ensuresupplier delivery performance, on time delivery, leadtimeand cycle time reductions
- Responsible for ensuring suppliers receive monthly forecasts and drive material readiness
- Work with suppliers,sourcing partners,and planning teamon buffer and replenishment models
- Develop segmented supply chain strategy and VMI(Vendor-Managed Inventory)programs
- Manage supply allocations and prioritization of constrained material
- Continually assess current state processes,looking for opportunities to drive improvements, including audit findings & implement mitigation strategies
- Work with Planning on product transitions and hardware lifecycle management
- Serve as point of contact forexpedites