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Microsoft Sales Operations Program Manager Revenue Excellence Team 
United States 
128685155

10.09.2024

helping peopleresolving revenue issuesAI as well as traditional analyticsSales Operations Program Manager. This role will leadthe resolution offield revenue issues for Modern Work, Security, Surface, andYou will alsobe responsible forleading key projects to

This role challenges you to strategize and innovate.You willbe theSubject Matter Expert in the Commercial Solution Areasmentioned aboveThe Fieldwill rely on your guidance andensure the right revenuein the right account at the right time.

Required/Minimum Qualifications

  • Bachelor's Degree in Business Administration, Finance, Sales, Accounting or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance or a related field
    • OR equivalent experience.
  • 5+years of experiencein ANY combination of the following: sales operations,process improvementand/orrevenue analysis frompre sales to post sales.
  • 5+ years of advanced experience inExcel andDataAnalytics Services
  • 5+ years ofexperience


Preferred Qualifications

  • Management(CRM) (MSXD365 preferred), and high-level understanding of the sales process.
  • Passion for thinking ahead, being innovative, and continuous learning about Microsoft product
  • Desire to partner with stakeholders across the company to learn how others work and how the work in Americas BSO can evolve to support
  • Prior experienceswith AI andMLa plus

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until September 16, 2024.

Responsibilities
  • revenue issue resolution for Modern Work, Security, Surface,and Business Application products
  • Lead issue resolution aroundTenants and Usage metrics
  • Lead proactive revenue sweepstoidentifyand correct mis-landed
  • Innovate newways, including leveraging AI,to diagnosingand resolvingnew/emerging revenue issues
  • Partner with key stakeholders to ensure successful close of fiscal quarters and years
  • Partner withWorldwideIncentive Compensation to ensurefair Seller payout caused by revenue related issues
  • Quarterly Impact analysis tohighlightkey wins by the Revenue Excellence team
  • Other

    • Embody our