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NetApp Sales Excellence Program Manager 
Australia, New South Wales, Sydney 
751706041

07.07.2024

Responsibilities:

  • Establish and manage the Sales Excellence field organization to foster a high-performance sales culture.
  • Manage transformation projects to upgrade the sales organization through strong leadership and coaching abilities.
  • Implement and refine sales processes to ensure effectiveness across distributed teams via continuous measurement and feedback integration.
  • Collaborate with executive leadership to align on defined priorities, programs, roadmap, and execution of sales practices and strategies.
  • Engage with WW CCO on program initiatives. Work with APAC leaders on the following:
    1. Understand program intention, target audience and RTM
    2. Develop launch plan by Area/Country/Segment/District, based on program profile
    3. Define program participants (including sales, marketing channels, pre sales, sales operations, PS, finance, business desk, CSM etc.)
    4. Define program KPI and milestone measurements
    5. Define management systems data points (including but not limited to pipeline goals, booking goals)
  • Implement metrics to measure the impact of programs and the improvement of sales success.
  • Embed program output into existing management system and encourage ‘insights’ from stakeholders
  • Program improvement - outline how a program’s processes can be improved in the future
  • Provide opportunity for agile reaction if program succeed/fail to meet projections.
  • Provide constant feedback loop to global CCO on program acceptance, CSFs and results for constant improvement
  • Program scope will stay flexible based on workload but will include product initiatives, professional services, renewals, learning services.
Job Requirements
  • 10 years of experience in direct sales, sales enablement, sales strategy, operations management, or similar fields.
  • Demonstrated ability to work collaboratively with executive and cross-functional teams.
  • Expertise in optimizing sales processes and implementing sales methodologies.
  • Strong analytical skills to drive productivity improvements and measure success.
  • Ability to manage complex projects and strategic planning initiatives including the following:
    1. Working on report generation
    2. Providing support through training, coordinating and executing where necessary
    3. Keeping records of methods, standards, and lessons learned in a database
  • Excellent communication and interpersonal skills.
  • Willingness to travel as needed to engage with other teams and stakeholders.

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