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NetApp Sales Excellence Program Manager 
Singapore, Singapore 
284394921

04.08.2024
Job Responsibilities
  • Collaborate with executive leadership to align on defined priorities, programs, roadmap, and execution of sales practices and strategies.
  • Engage with WW CCO on program initiatives. Work with APAC leaders on the following:
    • Understand program intention, target audience and RTM
    • Develop launch plan by Area/Country/Segment/District, based on program profile
    • Define program participants (including sales, marketing channels, pre sales, sales operations, PS, finance, business desk, CSM etc.)
    • Define program KPI and milestone measurements
    • Define management systems data points (including but not limited to pipeline goals, booking goals)
    • Implement metrics to measure the impact of programs and the improvement of sales success.
    • Embed program output into existing management system and encourage ‘insights’ from stakeholders
  • Program improvement - outline how a program’s processes can be improved in the future
  • Provide opportunity for agile reaction if program succeed/fail to meet projections.
  • Provide constant feedback loop to global CCO on program acceptance, CSFs and results for constant improvement
  • Program scope will stay flexible based on workload but will include product initiatives, professional services, renewals, learning services.
  • Work with all functions to ensure that all Programs are coordinated and aligned with organizational objectives by providing a centralized coordination and support services.
  • Establish and manage the Sales Excellence field organization to foster a high-performance sales culture.
  • Manage transformation projects to upgrade the sales organization through strong leadership and coaching abilities.
  • Implement and refine sales processes to ensure effectiveness across distributed teams via continuous measurement and feedback integration.
Job Requirements

• 10 years of experience in direct sales, sales enablement, sales strategy, operations management, or similar fields.
• Demonstrated ability to work collaboratively with executive and cross-functional teams.
• Expertise in optimizing sales processes and implementing sales methodologies.
• Strong analytical skills to drive productivity improvements and measure success.
• Ability to manage complex projects and strategic planning initiatives including the following:
a) Working on report generation
b) Providing support through training, coordinating and executing where necessary
c) Keeping records of methods, standards, and lessons learned in a database
• Excellent communication and interpersonal skills.
• Willingness to travel as needed to engage with other teams and stakeholders.


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