KLA Application Instructor 

United States, Arizona, Phoenix 

127778679

The Application Instructor’s main responsibility will be to instruct the FAST service team. The instructor will be required to Analyze their knowledge required by the CSE’s and build structured training courses to meet these requirements. In addition to training FAST engineers, training will also be required to FAST customers. Customer training may be delivered at the LKS training facility or at the customer site so some international travel will be vital, as well as working closely with the FAST-engineering teams to develop training for new products. As well as face to face training. Although this position will focus on FAST products, there may be a requirement for the instructor to cross train and deliver training for other products.

Your day-to-day responsibilities will include:

• Deliver high-quality Application training to customer support engineers, technical support engineers, install engineers and external customers.

• Understand and integrate various instructional delivery techniques to engage students, with required cultural sensitivity to deal and work with global students.

• Identify gaps and areas of improvement in existing techniques. Develop new BKMs (Best Known Methods) as needed.

• Audit and mentor junior and guest instructors to improve overall instructional delivery skills and curriculum standards to ensure the latest guidelines/templates are consistently implemented

• Maintain existing curriculum by implementing application cases

• Understand and apply various LKS (Learning Knowledge Service) guidelines and BKMs used to develop courseware inclusive of Task lists, Exams, Lab Practical’s, Homework’s, Instructor Guide and Student Guide.

• Work with Technical Support and engineering to find opportunities for driving additional curriculum improvements beyond case studies.

• Be the project leader for developing NPI (New Product Introduction) curriculum, define the requirements, establish delivery timelinesand provide updates to partners

• Review and redline existing docs for content accuracy; edit existing docs that have been redlined

• Identify any tool health issues, propose POAs (Plan of Action) and work closely with other technical instructors to recover tool

• Work with the Engineering team for standardization of the solutions, ensure knowledge is captured appropriately.

• Provide first level support to field as Technical Support equivalent

• This position may require >20% international travel and conduct training classes in afternoon/evening shifts.

Preferred Qualifications:

• Prior experience conducting or supporting technical training—formally or informally—or mentoring junior engineers is a plus

Minimum Qualifications

• Master’s or Bachelor’s degree in Materials Science, Physics, Electronics, or Electrical Engineering, or an equivalent technical experience

• Minimum of 3 years of in-depth technical experience with semiconductor inspection or metrology equipment

• Theability to communicate effectively with an international audience in English

or at +1-408-352-2808