Flex Desktop Network Support Engineer - 

India, Tamil Nadu, Coimbatore 

127296131

located in

Reporting toand the role involves,

What a typical day looks like:

• Monitoring and support the infra as well the remote devices in the network.
• Following Helpdesk tickets with ITIL Process & attend incidents, requests logged by users on day-to- day basis as per SLA, being the first point of escalation.
• Install & Maintain an Active Directory Service and Manage user and group accounts in Windows 2008/2012.
• Responsible for updating and maintaining the users, groups and organization units.
• Image laptop/desktops with MDT and troubleshooting problems related to booting, Hardware and OS performance.
• Troubleshootingof hardware related problems, LAN connectivity Issues.
• Strong experience in PC software applications, MS Operating Systems administration.
• Wide knowledge of PC hardware, peripherals, and software.
• L1 Networktroubleshooting.
• Encryption for data security. Handling the issues system image failure with the help of encryption.
• Providing extended support to end users and resolved the issues immediately.
• Participating in 24/7 support including weekend system prep and on-call rotations as per the business needs.

The experience we’re looking to add to our team:

• Any Bachelor's or Master's degree.
• 3-5 years of experience in IT preferred.
• Should be responsible for maintenance of all IT and Network related hardware/software.
• Provide desktop and Network support. Diagnose and resolve technical issues.
• Setting up and configuring new laptops and desktops.
• Completing internal user moves including phones and Desktops.
• Rotational Shifts (7AM-4PM, 11AM-8PM, 2PM-11PM, 7PM-4AM, 10:30PM to 7:30 AM)

What you’ll receive for the great work you provide:

• PTO
• Health Insurance

. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.