JPMorgan Asia Cash Ops - Associate Grade 

Philippines, Quezon City 

126161820

Responsibilities:

• Manage overall KPI’s and KRI’s of the processes
• Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation
• Responsible for team performance; training and feedback
• Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation
• Exhibits full knowledge and thorough understanding of the entire Cash Operations functions across multiple locations
• Keeps abreast of new technologies and applications, and their implications for assigned area
• Support the business location strategy, seeking opportunities to hub or de-hub processes as appropriate whilst maintaining resiliency capabilities at all times
• Recognize and drive regional improvement opportunities arising from local/global situations
• Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
• Build exceptional relationship with business partners and stakeholders
• Ensure implementation of best-practices across the assigned branches
• Execute regional projects across the branches in Asia
• Ensure sufficient internal controls and procedures to minimize risk – able to drive the risks and controls agenda

Qualifications

• Graduate with Minimum 7 years of work experience in a financial institution.
• Should have the experience of managing a team of over >20 employees.
• Working knowledge of various aspects of International Payment Processing Operations.
• Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
• Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
• Excellent written & oral communication skills in English.
• Proven leadership and people management skills.
• Proven ability to build strong business relationships within the site and across the business.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
• Escalate issues as appropriate.
• Ability to use creative problem solving techniques to solve business issues.
• An acute client focus.
• Strong PC, project management, and analytical skills.
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
• Project Management experience would be a plus.