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Your day to day
In your day to day role you will:
Coordinate the implementation and extension of PayPal’s strategic planning lifecycle leveraging ServiceNow’s Strategic Portfolio Management (SPM) applications.
Coordinate the migration and lifecycle of PayPal’s capabilities, platforms, products, applications, and supporting services into ServiceNow Application Portfolio Management (APM) while leveraging the Common Service Data Model (CSDM) framework.
Create and maintain the backlog of ServiceNow development requests for SPM and APM using ServiceNow’s Demand Management and Strategic Planning Workspace application.
Conduct application design sessions with SPM and APM stakeholders to ensure business requirements are met while protecting the platform from technical debt.
Bridge the gap among the different departments involved in successfully enabling your products, including business process owners, engineering, development, information security, and operations.
What do you need to bring
Bachelor’s degree OR appropriate combination of education and experience
7+ years’ experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience required
Hands-on experience enabling or operating ServiceNow SPM and APM
Certified Implementation Specialist (CIS) – SPM
Experience working with ServiceNow as a planning tool and another software development tool such as Jira or Azure DevOps (ADO) for execution of development
Any general requests for consideration of your skills, please
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