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PayPal ServiceNow Technical Product Manager 
France, Auvergne-Rhône-Alpes 
12539485

Yesterday

What you need to know about the role:You will lead product management activities through the disciplined use of product sense, execution, measurements, and prioritization to build and optimize solutions for complex business issues, mainly using the ServiceNow platform. By examining business needs through a product lens, you will identify and implement new capabilities across the enterprise.


Your day to day

In your day to day role you will:

  • Coordinate the implementation and extension of PayPal’s strategic planning lifecycle leveraging ServiceNow’s Strategic Portfolio Management (SPM) applications.

  • Coordinate the migration and lifecycle of PayPal’s capabilities, platforms, products, applications, and supporting services into ServiceNow Application Portfolio Management (APM) while leveraging the Common Service Data Model (CSDM) framework.

  • Create and maintain the backlog of ServiceNow development requests for SPM and APM using ServiceNow’s Demand Management and Strategic Planning Workspace application.

  • Conduct application design sessions with SPM and APM stakeholders to ensure business requirements are met while protecting the platform from technical debt.

  • Bridge the gap among the different departments involved in successfully enabling your products, including business process owners, engineering, development, information security, and operations.

What do you need to bring

  • Bachelor’s degree OR appropriate combination of education and experience

  • 7+ years’ experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience required

  • Hands-on experience enabling or operating ServiceNow SPM and APM

  • Certified Implementation Specialist (CIS) – SPM

  • Experience working with ServiceNow as a planning tool and another software development tool such as Jira or Azure DevOps (ADO) for execution of development


Any general requests for consideration of your skills, please