Philips Service Engineer Hybrid Warsaw 

Poland, Masovian Voivodeship 

116016574

Remote Service Hub Europe

ing teamwithin EMR&CM, part of the broader Enterprise Informatics organization, providing both support as well as consulting for various medical software products (Patient Data Management Systems). As such weand development,ons done by technical consultants throughout Europe.

What you can expect

• Your position will beone of aRemote Service Engineerwhich ispart of a new team created toremotelysupport our IT-projectsatourhospital customersthroughout Europe in close collaboration with the local technical teams in the countries.

• This team isa gatewaybetweencustomers, remote/onsiteengineers,and development.

• Qualification, documentation,develop solutionsandescalationofcomplextechnicalinquiriesand problems from our internationalcustomers.

• You communicate and coordinatethe solutions andtheirimplementations.

• Technical installation and implementationof our software solutions as well as consulting and support for colleagues onsite

• After extensive training you will create solutionsunder direct responsibility and aspart of a larger team

• After training you will have thepossibilitytowork in an international environmentand become part of EMR&CM within the new Enterprise Informatics group

• You will be an active part in customer projectsas well as internalproduct relatedprojects.

• You willwork with local and international teamscomprisedofmainly CustomerProject Managers, Application Consultants and Technical Consultants

• Hybrid type of work (min. 1x per week in our Warsaw office)

What we will expect

• -/Bachelor’sdegreeor higherin (Medical)Informatics or similar

• Advanced technical knowledge and experience in:

• Windows Server

• Windows SQL Server

• T-SQL scripting

• working

• Windows PowerShell and / or Batch scripting

• Experience in (medical) IT Supportpreferred.

• / FHIR and similar

• Medical device interfacing

• ITIL v3or v4Foundationcertificationpreferred.

• Advanced written communication and documentations skills

• Customer first attitude

• Structured andsolution-orientedwork methods also under time pressure

• Work collaboratively, sharing knowledge and experience.

• Personal responsibility

• Customer orientation

• Good English skills necessary