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JPMorgan Product Manager - Payments Vice President United States, Florida, Tampa 114600116
26.06.2024
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Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Collaborates with engineering and design partners periodically to assess and optimize processes to improve team running
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Provides production support for clients including troubleshooting client issues, defect management and client escalations
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Knowledge of Payments products (Payment Rails, Receivables, Merchant Services)
- Excellent problem-solving skills and ability to prioritize issues and analysis; strong organizational skills and detail-orientation
- Ability to analyze business opportunities and create business/project plans that can be executed against with strong business cases
- Excellent interpersonal and influencing skills (both written and verbal); ability to interact with colleagues at all levels and collaborate across teams
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Experience documenting requirements and articulating use cases in well written EPICs and User Stories
- Work incredibly well with cross-functional partners and in a matrix environment including partnering with Product, Sales, Analytics and Design teams to recognize key growth areas for the business and emerging client needs
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Proficient knowledge of the product development life cycle, design, and data analytics.
- Experience working with multi-level management and groups.
- Scrum Experience is a plus
- Experience with the Agile Delivery of products
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