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1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
What you`ll do:
Schedule: 20/30/40 hours a week (can be adjusted ccording to your study workload)
Lenght: 6 months
· Perform Service/System monitoring and Event Management
· Perform Incident Management with low to moderate complexity and ensure customer SLAs are met
· Execute predefined actions (Recommended Actions) to resolve incidents
· Escalate major issues to the BTP Cloud Engineering or Development teams
· Drive customer communication during critical events
· Perform proactive Problem Management
· Participate in Continuous Improvement activities
· Engage in a cross-functional collaborative environment
What you bring:
· Currently enrolled at BSc or MSc degree in Computer Science or related technical field is a plus. We encourage candidates from all academic backgrounds to apply.
· Critical thinking and the ability to work efficiently in emergency situations
· Excellent communication skills
· Fluency in English
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