SAP SAP iXP Intern Cloud Operations Engineering 

Bulgaria, Burgas 

113548115

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you`ll do:

Schedule: 20/30/40 hours a week (can be adjusted ccording to your study workload)

Lenght: 6 months

· Perform Service/System monitoring and Event Management

· Perform Incident Management with low to moderate complexity and ensure customer SLAs are met

· Execute predefined actions (Recommended Actions) to resolve incidents

· Escalate major issues to the BTP Cloud Engineering or Development teams

· Drive customer communication during critical events

· Perform proactive Problem Management

· Participate in Continuous Improvement activities

· Engage in a cross-functional collaborative environment

What you bring:

· Currently enrolled at BSc or MSc degree in Computer Science or related technical field is a plus. We encourage candidates from all academic backgrounds to apply.

· Critical thinking and the ability to work efficiently in emergency situations

· Excellent communication skills

· Fluency in English

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