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Microsoft Sr Business Program Manager 
Taiwan, Taoyuan City 
11279928

16.10.2025

advanced technologies whilethat supports and enables learner experiences anddata insightsmanage platform operations,execution oflearner communications, audience segmentation, and event

also ensure the right tools, data, and workflows are in place, drivelove to hear from you.

Required/minimum qualifications

  • Bachelor's Degree in Business, Operations, Computer Science, Communications, or related field AND 6+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • 4+ years in program, project, or operations management.
  • Technical acumen with enterprise systems such as Dynamics 365, Power Apps, or Salesforce.
  • Proficiencyin Excel, Power BI, or similar tools for data analysis and reporting.

Additional or preferred qualifications
  • 5 or more years of program management experience in technology-driven environments, ideally in learning and development, sales enablement, or marketing operations.
  • Experience with Microsoft Power Platform and Dynamics 365, including Power Automate and Power Apps.
  • Experience leveraging AI or advanced analytics to optimize systems and create personalized experiences.
  • Experience collaborating with external partners or support teams to align deliverables and integrate contributions into unified execution.
  • Strategic mindset with a track record of process improvement and innovation.
  • Resilience and growth mindset aligned with Microsoft’s values and inclusive collaboration.
  • Communication skills with the ability to influence without authority.
  • Experience managing complex programs with multiple stakeholders.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until October 15th, 2025.

Responsibilities
  • Program Execution:Orchestrate learner communications and campaigns, ensuringtimelyandaccuratedelivery of training experiences.
  • Platform Ownership:Define requirements, manage enhancements, and ensure platform reliability, data integrity, and compliance with privacy and security standards.
  • Data & Insights:Guidethe development ofdashboards and analyze learner data using Power BI to inform decisions and improve engagement.
  • Partner with program owners and support teams to translate requirements into platform configurations and delivery timelines.
  • Process Innovation:Identifyautomation opportunities and pilot AI-driven and emerging technologies to enhance efficiency and improve learner experiences.

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