Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

Dell ManagedXDR Enhanced Senior Advisor Team Leader 
Romania, Bucharest 
10566589

15.08.2024

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

Principal Responsibilities

  • Continuously exercise ManagedXDR Enhanced processes and utilize ManagedXDR Enhanced tools to maintain familiarity and identify improvement opportunities.
  • Participate as an SME in strategy setting of the ManagedXDR Enhanced team to confirm if new suggestions for service will work and help identify gaps as ManagedXDR Enhanced capability evolves.
  • Define, implement, improve ManagedXDR Enhanced team processes and procedures ensuring a unified delivery.
  • Represent ManagedXDR Enhanced team in Critical Situations, pre-sales activities, marketing events (internal/external summits, webinars, workshops), customer meetings, etc.
  • Work with ManagedXDR Enhanced leadership for interviewing new security analysts’ candidates, acts as a mentor, working side by-side with other personnel in an advisory, support and training role
  • Define, collect, and monitor appropriate ManagedXDR Enhanced quality assurance/SLO metrics for reporting to senior leadership and tracking team performance

Skills

  • Ability to write scripts to automate new and existing tasks.
  • Strong technical communication skills, both written and verbal.
  • Attention to detail and great organizational and time management skills.
  • Excellent problem-solving skills that would allow for the ability to diagnose and troubleshoot technical issues.
  • Client-focused with a passion for delivering service excellence.
  • Strong sense of urgency and ability to work under pressure.
  • Possess high standard of integrity and confidentiality.
  • Great leadership and coaching skills.
  • Communication - The ability to make themselves well understood by others through the capacity to clearly and convincing express his point of view, to actively listen and control the conversation flow).
  • Risk assessment and decision making -The ability to analyze within reason facts and situations, decision making, evaluating consequences of others and undertake acceptable risks.
  • Influencing - the ability to convince others of his/her opinions and determine them to follow.
  • Task management and planning - The ability to effectively set an adequate action plan for himself/herself and for others, in order to reach a goal.

Education and Experience

  • 5-8+ years of relevant experience or equivalent combination of education and work experience.
  • Completion of a Bachelor’s degree or equivalent program in Computer Science, Network Security, Information Security or other applicable field and 5+ years of work experience in the field.

Significant experience with and expert understanding of:

  • Two (2) or more of the following operating systems (Windows, Linux, Mac OS) at a filesystem level.
  • Fundamental Internet protocols, services and technologies (e.g., HTTP/HTTPS, DNS, SMTP, SSH, LDAP, TCP/IP, UDP, ICMP, JSON, REST, etc.).
  • Common security controls (e.g., firewalls, proxies, IDS/IPS, WAF, etc.).

Experience with and strong understanding of:

  • Performing both endpoint and network-based investigations.
  • Reviewing logs to identify evidence of past intrusions.
  • Pivot off indicators within networks to identify the scope and breadth of attacks.
  • Malware and exploit kit functionality.
  • Operating system and application exploits.
  • Lateral movement, living-off-the-land, and persistence establishment mechanisms.
  • Detection of anomalous system activity.
  • Threat hunting methodologies.
  • Incident response and incident handling processes.