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Amazon Support Associate Services 
Slovakia, Region of Bratislava, Bratislava 
103858660

04.09.2024
DESCRIPTION

Key job responsibilities
This role is a technical on-premise position supporting internal employees in Amazon offices. This position requires hands-on experience in supporting PC hardware, software and IT peripherals. It requires working with internal ticketing tool to communicate with customers. Prepare hardware for new hires joining the company and also manage IT asset inventory, while continuing to learn new technologies.


BASIC QUALIFICATIONS

- One or more years’ experience supporting operating systems (Windows, Macintosh or Linux)
- Proficiency supporting office productivity applications (Outlook, Word, and Excel)
- Experience using a ticket system for customer service requests
- A demonstrated willingness to learn and apply new technology
- English language skills (B2)
- Slovak language skills (B2)