The Role:
As a technical writer (f/m/d) on our team, you will:
- Be responsible for the creation of help content in close collaboration with developers, UX designers, product managers and other stakeholders
- Collaboratively define and review UI texts
- Research and define terminology
- Be the user’s advocate as an early tester of new technology
- Ensure linguistic correctness, technical accuracy, and usability of the content
- Leverage usage data and insights to guide decision-making
- Play an active role in investigating AI use cases and shaping the role of AI in user assistance
What you bring:
- University degree in technical writing, IT, communications, user experience design, new media, or a related subject
- Fluent English, German intermediate preferred
- Practical experience working in content management systems
- Experience in authoring technical documentation or enablement content for software solutions is a plus
- Familiarity with databases or data management tools is a plus
- Enjoy contact with people and passing on your knowledge to others
- Openness to work with globally distributed teams
- Dependable, helpful, and you value knowledge sharing with colleagues
Job Segment:Technical Writer, Cloud, User Experience, Testing, Developer, Technology