What you'll do...
At Sam’s Club, we’re committed to being the membership you love the most. The Sam's Club Product team crafts compelling experiences wherever we meet our members and associates—from our clubs to their businesses, and to their homes. We creatively deliver impact for the web, apps, in-club experiences, and associate-facing tools.
You: A quick thinker that anticipates consumer needs and offers cost-effective solutions.
Us: The omnichannel retailer that will take your career to the next level.
Success in a career on the Product team requires the ability to identify problems and offer solutions — quickly, autonomously and with vast foresight. Bring your ability to see projects end-to-end and envision the full picture. Engage your analytical mind to decipher data and ignite your communication skills to work collaboratively and sell big ideas.
As the biggest player in the game, we trust our associates to innovate the future of shopping. If you are motivated by complex, purposeful challenges, a Senior Product Manager role at Sam’s Club could be the fit you’ve been looking for.
What you’ll do:
- Developing and enhancing products – you will manage product roadmaps, align business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout strategy, and manage risks
- Defining vision and strategies for your product family, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and approving objectives
- Crafting and developing solutions to large business challenges – communicate business and customer needs to key partners to implement products and timelines
- Driving business plans and projects by identifying the customer and operational needs of the product
- Building a team environment by selecting, training, and mentoring
- Evaluating the effectiveness of your products and initiatives to improve efficiency and cost-effectiveness with participating stakeholders
What you’ll bring:
- You are passionate about membership and loyalty, user experience, and analytics.
- You are able to translate product strategy into detailed specifications, making functional and user interface design tradeoffs, managing product launches, and owning the product successes post-launch.
- You are a strategic thinker and able to synthesize data from multiple sources (including analytics, user research, operations research, and design) to identify key unmet needs and solutions that can address the needs.
- You have the ability to manage multiple stakeholders and work with a large number of cross-functional team such as business, marketing, user experience, engineering, and analytics to make the vision of the product successful.
- Domain knowledge in a Membership or subscription-based organization, Loyalty Programs, Retail, eCommerce, and/or Customer Relationship Management (CRM) is a plus.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
- Health benefits include medical, vision and dental coverage - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00 Bentonville, Arkansas US-09930:The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses.
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America