IBM SAP SD Consultant - Western CIC 

Canada, Alberta, Calgary 

100201197

As an Application Package Specialist, you’ll help clients in the selection, implementation, and production support of application packaged solutions. You’ll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.
Your Role and Responsibilities

In addition, our focus on our team is unparalleled as demonstrated by the following:

• The CIC is one of IBM’s highest performing delivery centres worldwide –for retention, client satisfaction and utilization. Our employees are empowered to stay and grow within IBM.
• We are very focused on continuous skill development –staff training is one of the largest Centre investments. Employees are immersed in a culture of learning and constant growth.
• Investment in key partnership with universities, government and private sector groups which has resulted in IBM having a key influencing role to invigorate Calgary’s technology sector

Business Process Analysis: Understand the client’s business processes related to sales, distribution, and customer management. Work with stakeholders to gather requirements and identify areas for improvement.

Configuration and Customization: Configure the SAP SD module according to the client’s business requirements. Customize settings to match the specific needs of the organization on sub modules of Sales & Distribution.

Sales Order Processing: Configure and optimize sales order processing, including order creation, order confirmation, delivery scheduling, and backorder processing.

Pricing: Expertise in configuring SD Pricing procedures is a must. Knowledge of MM pricing will be an added advantage. Should be able to work independently on Pricing procedure configuration which includes defining condition tables, condition types, defining access sequence etc. You will be working on Commodity Price Engine (CPE) with BRF+

Taxes: Expertise in configuring SD related taxes. Knowledge of MM related taxes will be an added advantage. Familiar with Canada and US tax procedure will be a plus point.

Shipping and Delivery: Configure shipping points, routes, and delivery processes.

Testing and Validation: Perform unit testing, integration testing, and user acceptance testing to ensure that configured processes meet the business requirements and are free of errors.

User Training: Train end-users and provide them with necessary documentation to use the SAP SD system effectively.

Support and Issue Resolution: Provide ongoing support to users by addressing their inquiries, troubleshooting issues, and resolving any system-related problems.

Change Management: Assist in managing organizational change related to the adoption of new SAP processes and systems.

Required Technical and Professional Expertise

• 3 to 5 years of hands-on consulting and configuration experience with SAP S/4 implementation or support of SAP SD processes
• Possess in-depth knowledge and understanding of the SAP SD module, including configuration settings, master data management and integration with other SAP modules.
• Experience with the SAP Commodity Pricing Engine.
• Experience with API integration using MuleSoft or any other middleware.
• Experience with agile methodologies and automated testing
• 3+ years of experience working with multilocation multi-cultural distributed agile teams.
• Proven track record of delivering solution for complex business requirements and integrations involving SAP S/4 and other third-party applications (SaaS as well as non-SaaS)
• Knowledge of ITIL (Information Technology Infrastructure Library) framework is a plus.

Other Competencies:

• Strong verbal and written communication skills and the ability to work in a fast-paced environment with remote
• office locations.
• Continuous learning mindset to keep up with the latest SAP SD developments and best practices.
• Strong presentation skills with high degree of comfort in communicating with business users, developers,
• managers and exec leadership team.
• Ability to plan and estimate development tasks (ideally within an Agile framework)
• Ability to capture best practices and create collateral such as white-papers, and blogs

Preferred Technical and Professional Expertise

• SAP SD certification is preferred.
• Experience working with 3rd-party integrations.
• Experience with multiple cloud services, including IBM Cloud, AWS,
  Azure, Google