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Amazon Data Center Technician Military Hiring 
France, Hauts-de-France 
956007594

20.11.2024
DESCRIPTION


You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and
demonstrate a breadth of knowledge while you:- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue detection and reporting
You will be required to work shift work that will include days/nights/weekends/holidays.
Traveling within and outside of regional work area is required.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- • 12+ months of relevant experience in data center operations, IT support, or a similar technical field
- • 12+ months of troubleshooting skills and ability to resolve undefined technical problems
- • Willingness to participate in a primary responder rotation and support 24/7 data center operations


PREFERRED QUALIFICATIONS

- • An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
- • Experience working in a Data Center environment
- • Understanding of network design, protocols and troubleshooting
- • Experience managing work and priorities through a ticketing system
- • Understanding of in-depth hardware knowledge (e.g., PCIe)