Honeywell Exp Tech Supp Professional 

India 

866909466

Key responsibilities:

• Providing Technical support to Channel partners and Customer
• Should be able to handle critical issues effectively & timely.
• Communicate with Development Team for product-related issues.
• Provide on-site and off-site assistance to system integrator for system commissioning and deployment.
• Open to travel as & when requi. (May not be frequent)
• Should have capability to conduct training for internal sales Team as well as Channel partners.
• Performing Beta tests & functionality tests of new products
• Support in Preparing the documentation for new products.
• Should be able to troubleshoot product issues & drive till closure.
• Work with back end & engineering team for product related support and issues.
• Should be able to communicate in English & Hindi

• Bachelor’s or Diploma Degree in Engineering or Technical discipline
• Minimum of 5+ years’ experience in technical support (L1 or L2), installation and commissioning of CCTV systems, Access Control systems, Fire detection systems, IOT products.
• Must understand basic networking and configuration of Microsoft Server Operating Systems and Cloud-based applications.
• CCNA / SQL Certification is a plus.
• Decisive and action-oriented, with strong interpersonal skills

• JOB ID: HRD240148
• Category: Customer Experience
• Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
• Nonexempt