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Responsibilities
Provide guidance and effective challenge to our Retail Bank business on consumer compliance risks
Maintain subject matter expertise of existing consumer banking laws and regulations, including Reg CC, Reg DD, Reg B, FCRA, ADA, SCRA, Reg E, Reg O, Reg Z, UDAAP, CRA, and state laws pertaining to deposit accounts and UDAP
Develop strong working knowledge of business products, services, processes, and strategy
Communicate with and support business leaders through one-on-one and group/project interactions
Execute risk assessments and independently evaluate the effectiveness of the business’s risk mitigation actions
Advise the business on the development of effective consumer compliance controls and monitoring, and steps to take to comply with changes in consumer banking laws and regulations
Closely follow emerging consumer banking trends, including the development of new laws and evolving emerging risks
Actively engage in problem solving and knowledge sharing with others within the Compliance and Legal departments
Participate in and support Compliance senior leadership with risk reporting and regulatory engagements
The ideal candidate will possess:
A focus on results and achieving short- and long-term goals
A proven track record of supporting and working across groups and functions and with a senior management team
Ability to navigate ambiguous situations to drive clarity and execute a risk agenda in a fluid environment within a highly-regulated industry
Solid teamwork skills; an ability to contribute to and leverage the capabilities of a high performing, cross-functional team
Highly developed interpersonal, presentation, and communications skills (written and oral)
Strategic influencing skills, with the ability to build understanding and agreement among diverse groups
Strong judgment, integrity, and discretion in handling highly sensitive and confidential issues
An understanding of how banking technology performs, and how consumer laws and regulations apply to the utilization of technology and data in serving our customers
Strong project management, process management, and organizational skills
Ability to balance operating independently with appropriate escalation to and interaction with senior leadership
Basic Qualifications:
Bachelor’s Degree or military experience
At least 4 years of experience in compliance, legal, risk management or audit
At least 3 years of experience supporting, partnering and interacting with business clients
Preferred Qualifications:
Juris Doctor or Master’s Degree
5+ years of experience in compliance, legal, risk management or audit
Experience in the financial services industry
CRCM (Certified Regulatory Compliance Manager) certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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