Amazon Senior Hardware Dev Engineer HW Engineering 

United States, Washington, Seattle 

737285895

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will be responsible for owning the design and operations of a brand new segment of servers for the AWS fleet. As end to end owners of the complex server fleet, our team works closely with partners to root cause failures and drive changes back into our current & future designs. Nothing is complete without closed loop corrective actions which drive changes back into our development processes and behavior specifications.As a member of the AWS Hardware Engineering Services organization, you will apply your technical experience and work with other subject matter experts in core component development, compute server development, networking development, custom hypervisor/virtualization development and other teams. You will be responsible for hardware and systems that improve how we detect, root cause, and remediate issues. You will lead cross functional investigations and define changes needed to deliver results and will have direct exposure to internal and external AWS customers. Ideal candidates will have a background in server development, system design, root cause, scoping complex issues, qualification, problem solving and developing corrective actions.Key job responsibilities
As a member of the Hardware Engineering Services team in this specific function, you will own and lead the design, development and root cause of a new segment of specialized servers.To deliver your products you will work with an interdisciplinary team of component, firmware, test, qualification, and integration engineers, and lead our design and manufacturing partners to bring these servers to the data center. After launch you will oversee the fleet of servers you develop, monitoring their quality and how they are meeting the customer requirements.
A day in the life
Your day to day responsibilities will include interfacing with our internal and external customers to understand project requirements and facilitate system development ontop of your server design. You will be responsible for learning operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. You will work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale.
*Why AWS*
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of relevant work experience with complex server, storage or network server designs; working with interdisciplinary teams to execute product design from concept to production.
- 3+ years of advanced support experience managing customer escalations to quickly identify root cause and resolve issues in a large scale production environment (data center or similar).
- 3+ years of development experience in hardware/ firmware. Proven ability to debug PCIe, memory or storage subsystems.
- Demonstrated ability to engage technology developers in the industry to track and apply emerging technologies to innovative server designs Working with interdisciplinary teams to execute product design from concept to production spanning internal hardware, firmware and software teams as well as external design partners.
- Developing functional specifications, design verification plans, functional test procedures and operational repair plans.
- Demonstrated ability to physically test hardware through remote, or direct hands-on in lab or customer environments.
- Developing rigorous testing practices and design process flows.
- Strong customer focus and demonstrated ability to improve products on behalf of the customer.
- Ability to resolve complex issues in creative, efficient, and effective ways.
- Ability to obtain and analyze large data sets for trends.

- Masters/PhD Degree with 10+ years of relevant experience to root cause hardware and firmware integration issues on complex server, storage or network server designs.
- Deep technical background with Memory, Storage, and PCIe debugging.
- Technical background in server design or architecture, specifically having lead the development of multiple complete servers.
- Experience implementing monitoring and alerting systems to quickly identify and categorize failures in production environments (through scripting, light coding).
- Leading cross functional teams through investigation and corrective actions on integrated system problems potentially spanning signal integrity, power, mechanical, thermal, material, firmware.
- BIOS/BMC/FW debugging