Citi Group SVP Project Senior Lead - Branch Formats Design 

United States, New York, New York 

713626100

Individual Responsibilities:

• Partner with Real Estate Services (RES ) to design branch formats and physical design elements in support of the branch network’s network optimization and branch refresh efforts
• Partner and collaborate with Sales and Service partners to define business requirements and overall design intent
• Oversees execution through building life cycle and responsible for defining the efficacy of individual physical design elements
• Interact with internal and external colleagues, including architects, design firms, contractors, vendors, and regulatory agencies, to ensure successful and timely project completion
• Develop and execute a robust test and learn agenda of different design elements in both new and existing branches
• Responsible for partnering with marketing and brand to define our branch merchandising standards, inclusive of interior and exterior signage and brand elements
• Oversee the creation of design concepts, presentations, and documentation of continuous improvement
• Conduct regular site visits and inspections to monitor project progress, identify potential issues, and ensure quality standards are met
• Stay current on industry trends, competitor best practices, and emerging technologies to inform design decisions and project strategies

Basic Qualifications:

• Master’s degree, or equivalent work experience
• 10 or more years of experience in design and related project management activities

Preferred Skills/ Experience:

• Expert knowledge of retail design methods and approaches
• Demonstrated leadership skills
• Strong organizational and analytical skills
• Advanced knowledge of project management
• Ability to identify and resolve exceptions and to analyze data to confirm/refute individual hypotheses
• Excellent verbal and written communication skill