Your Role and ResponsibilitiesAs Professional (Lead) – Order to Cash (O2C), you are responsible for processing Accounts Receivable – posting and balancing of daily cash applications, preparing journal entries, filing of records, general account reconciliations. You should be flexible to work in shifts.
Responsibilities- Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
- Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.
- Investigate unapplied payments, rectify and ensure proper allocation.
- Provide information relating to customer payments, refunds and other miscellaneous accounts receivables questions
- Ensure that client Service Level Agreements (SLA) and timelines are met
Required Technical and Professional Expertise
- Commerce Graduate with minimum 6+ years of Experience in Order to Cash (O2C) basic accounting knowledge and understanding of various accounting principles.
- Experience in participating and collaborating in team meetings to gather/share information
- Ability to achieve individual and Business metrics
- Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
- Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.
- Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.
- Proven experience to build and utilize reports to analyze pertinent account information.
- Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
- Working knowledge to identify and implement action plans and process improvements with mentorship.
Preferred Technical and Professional Expertise
- Proficient in MS office applications and any ERP software as end user
- Ambitious individual who can work under their own direction towards agreed targets/goals.
- Ability to work under tight timelines and have been part of change management initiatives.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Enhance technical skills by attending educational workshops, reviewing publications etc.