Responsibilities:
- Leads working group: Sets agendas, directs working sessions, distributes notes/action items, conducts regular follow-ups ensuring accountability.
- Manages workstreams and deliverables: Develops workback plans, schedules, and RACIs. Manages timelines and monitors for risks, actively working with stakeholders to address blockers and to develop solutions.
- Drives stakeholder collaboration: Builds positive relationships with stakeholders across the organization. Recognizes opportunities to connect with the right people at the right time supporting work streams impacting customer email communications and systems.
- Develops program communications: Creates a variety of communications including meeting recaps, program updates, and presentations as part of the rhythm of business.
- Ensure effective messaging: Strategically aligning email communication efforts with organizational goals. As needed, help craft impactful messages in collaboration with stakeholders.
- Reporting Accountability: Supports team in utilizing dashboards and reporting analytics to track progress and deliverables against success metrics KPIs.
Qualifications:
- BA/BS in Marketing, Business, or other related field, or relevant experience.
- 8 years of experience in program management, ideally in B2B marketing, email marketing, or email marketing operations.
- A strong self-starter with ability to work effectively with minimal supervision.
- Curious and driven to connect the dots to bring visibility and clarity to programs.
- Proven experience in leading cross-functional teams within a technology organization that result in positive business and customer outcomes.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Proficient in project management tools (Smartsheet, Wrike, etc.) and Microsoft 360 suite.
- Excellent organizational skills. Project Management certification or PMP preferred.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual U.S. base pay range for this position is: $130,470.00 - $195,706.00