Honeywell Experienced Customer Experience Professional 

United States 

541723051

KEY RESPONSIBILITIES

• Develop and execute the customer experience strategy to drive customer satisfaction and loyalty
• Guide and manage a team of customer experience professionals
• Work with cross-functional teams to identify and implement process improvements
• Analyze customer feedback and data to identify trends and areas for improvement
• Develop and implement customer experience metrics and KPIs
• Ensure compliance with customer experience standards and best practices

YOU MUST HAVE

• Minimum of 2 years of experience in customer experience or a related field
• Proven track record of driving customer satisfaction and loyalty
• Strong guidance and team management skills
• Excellent communication and people-oriented skills
• Ability to analyze data and make data-driven choices
• Experience in implementing customer experience metrics and KPIs

WE VALUE

• Bachelor's degree in Business Administration or a related field
• MBA or advanced degree preferred
• Passion for delivering exceptional customer experiences
• Strategic thinking and problem-solving skills
• Ability to influence and work with cross-functional teams
• Strong business acumen
• Continuous learning mindset

• JOB ID: HRD242021
• Category: Customer Experience
• Location: 1944 E Sky Harbor Circle,Phoenix,Arizona,85034,United States
• Nonexempt