Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
Candidates will typically have 4 years of experience coding in a general purpose language or in system design, and troubleshooting and advocating for customers' needs, and triaging technical issues.
Typically 4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
Ability to communicate in English and French fluently to support client relationship management in this region.
Preferred qualifications:
Candidates will typically have 4 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, or other performance issues at the packet level.
Experience implementing, administering, and troubleshooting network infrastructure devices.
Experience with cloud computing (i.e., certifications, internships, coursework, etc.).
Knowledge of basic web technologies (e.g., HTTP, DNS, TCP, etc.).
Knowledge of Linux/Unix or other operating systems.