Bachelor's degree in Computer Science or equivalent practical experience.
3 years of experience with systems automation, and with systems design and implementation.
2 years of experience providing training.
Experience in areas of infrastructure (e.g., Linux, Kubernetes, Storage, and networking concepts (e.g., PXE boot, subnets, VLANs, Jumbo Frames, LACP, NIC Teaming, Unicast/Broadcast/Multicast, ACLs, DNS, DHCP, SSH, etc.).
Due to the sensitive nature of this role, candidates must be able to obtain and maintain a Level 2 security clearance (SÜ2) under the German Classification Act (SÜG).
Preferred qualifications:
Certifications in training and development (e.g., Certified Professional in Learning and Performance (CPLP).
Experience in Site Reliability Engineering or IT production systems engineering, and with providing customer training.
Knowledge of physical server, storage, and network devices, with excellent analytical and problem-solving skills.
Excellent relationship-building skills and the ability to empathize with customers and understand their needs.
Excellent verbal and written communication skills to explain technical concepts clearly to both technical and non-technical audiences.