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Microsoft Business Program Manager 
United States, Arizona, Phoenix 
424132853

13.08.2024

Cloud Operations + Innovation (CO+I)

, you will be responsible for working with internal stakeholders to support process improvement initiatives. Functions include driving compliance; maintaining governance controls; risk assessments; reporting compliance issues; and creating and managing Rhythm of the Business for owned workflows.

Required/Minimum Qualifications:

  • Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement
    • OR equivalent experience.

Other Requirements:

  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

  • Construction related experience is preferred
  • Adhere to Microsoft’s inclusive behaviors
  • Ability to communicate clearly and effectively within multiples levels of an organization
  • Comfortable working with ambiguity and adept at using data to influence decision making
  • Agile in focus and communications - shifting from strategic to tactical depending on the needs of the day and the audience
  • Track record of:
    • Effectively collaborating across large teams and disciplines
    • Analytical and complex problem-solving skills adept at using data to influence business decision making - ability to think strategically and act operationally
    • Demonstrated sustainable solutions and results through digital and business transformation

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 30, 2024.


Responsibilities
  • Project Management - Process efficiencies and drives actionable insights across complex businesses, as well as identifying and resolving critical problems for our stakeholders.
  • Business Partnership and Communication – Influence others via communication, effective data visualization, and storytelling. Provide active support and proactive tools to allow for visibility of business health. Drive actionable insights and business accountability based on outcomes of data analysis. Support requests from leaders for ad hoc analysis to drive regional business reviews.
  • Operational Brilliance – Work cross-functionally to design compliant, complex programs from initiation to delivery along with the production of collateral to incorporate stakeholder needs and ensure the business objectives are met.
  • Process Excellence – Establish and ensure success of ongoing processes to promote greater impact and appropriate consistency and programmatic efficiency. Focus on elimination of manual steps, tightening of operational controls and optimization without compromising compliance.
  • Trusted Advisor - Provide direction and guidance to internal stakeholders answering related questions or issues, while demonstrating a positive attitude.
  • Embody our