Citi Group Fraud Ops Sr Manager - C13 Hybrid 

United States, Florida, Jacksonville 

420146189

Responsibilities:

• Responsible for organization of 100 -150 employees and will lead front line managers with teams investigating accounts with Fraud activity to determine if SAR filing is required.
• Manage and develop a diverse team of staff across multiple locations that investigate, prepare and file Suspicious Activity Reports
• Manage and drive the SAR management process from Start to Finish.
• Conduct investigations of potentially suspicious and/or high-risk clients and communicate with other Citigroup AML monitoring units
• Advise senior management on filing Suspicious Activity Reports (SARs) status and trends
• Manage productivity, Service levels and regulatory timelines through driving accountability with team and analyzing and recommending process improvement opportunities
• Ensure high quality from team in case work and accountability to meet various ARCM’s and timelines
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Keeps abreast of the organization’s operational processes and best practices for business strategy.
• Build partnerships with supported Line of Businesses Operations leaders, process owners, client experience leaders, control leaders, and Training, so that efforts are aligned with strategy and department efforts, regular two-way communication exists, downstream impacts are considered, and business solutions are optimized.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6+ years’ experience related to performing enhanced due diligence reviews of high-risk accounts preferred
• Previous supervisory experience required
• Strong verbal and written communication skills
• Strong Excel skills
• Experience using online search tools

• Bachelor’s/Universitydegree preferred

Anticipated Posting Close Date:

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