Work closely with our Product team to understand product features and modules which are to be "translated" into external materials for customers and enablement for employees
Collaborate across Product, R&D, Success, and Sales to develop compelling technical content
Research, edit and write all required technical content for product release
Write easy-to-understand user interface text, online help, and developer guides
Increase end-user understanding through the use of photographs, drawings, diagrams, animations, and charts
Standardize content across external platforms and media
Work in a fast dynamic environment
Keep and follow cross-organizational processes
What will you bring to the table?
A minimum of 2 years' experience as an external Technical Writer - Must
Work experience in a technical environment - Must
Native English level – Must
Experience in a SaaS company - Advantage
Experience working with Confluence - Advantage
Experience working with Wordpress - Advantage
Experience working with Figma - Advantage
Excellent writing and verbal communication skills
Ability to communicate effectively and explain technical issues clearly in a non-technical way
Highly-motivated, responsible individual focused on delivering results
Excellent people skills for interacting with cross-functional teams
Ability to work independently as well as with marketing, product, and other cross-functional teams
Ability to lead and complete writing tasks efficiently and under tight deadlines
Past experience in handling multiple projects and changing priorities