Partner with Product Owners, Legal, Risk, Controls and Compliance to ensure risks are identified and mitigated
Oversight of controls for key processes, including: fees and billing of deposit and cash management products; statements letters and disclosures, and product management processes
Manage the review of exceptions generated from our monthly controls and ensure key product maintenance processes are run on time and properly documented
Track oversight of issues to ensure on time closure and escalate issues that are at risk of being delayed
Run our monthly “Deposit and Cash Management Controls Review” where we review all open issues, exceptions from key controls, and KPIs that are out of tolerance
Develop and execute recommendations for improving the efficiency and effectiveness of control team organization and processes
Develop and Execute a framework to automate existing controls
Define opportunities to improve how we control and govern our business processes
Partner with Business Banking Controls Governance in all Exams, Reviews and Audits
Maintain and enhance a process that allows Business Banking to be audit ready at all times
Maintain a strong, diverse people pipeline to fill positions quickly and with high quality talent.
Required qualifications, capabilities, and skills
Minimum of 10 years of financial services experience with a track record of leading a strong control environment
Strong understanding / experience working in both financial product and agile product environment
Excellent verbal and written communication, ability to articulate complex issues, clearly delivering to various levels of audience
Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff as well as key partners from other functional areas and across Lines of Business
Bachelor’s degree or equivalent experience required