IBM Campus Hiring Customer Success Manager Architect 

Australia, New South Wales, Sydney 

261620932

With deep roots in a hands-on technological background, and through different communication techniques, you’ll be able to showcase IBM solutions. Using excellent communication, you’ll articulate their compatibilities with a client’s stack via use-case identification, solution architecture design, and MVP builds.

With technical expertise and a consultative style, you’ll quickly build credibility as a trusted advisor at all levels. To drive expansion and renewal growth, you’ll guide IT executives through the changes needed to realise the full value of expanding their adoption of IBM’s products.

We’re passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome, a ‘day-in-the life’ of this role may include, but not be limited to…

• Understanding clients’ main challenges, and becoming a trusted technical expert for their migration, deployment, and adoption of Hybrid Cloud and AI Growth offerings.
• Facilitating use case exploration and business framing workshops, and creating client value realization models.
• Leading technical conversations that persuade clients to act based on requirements and value provided by IBM’s solutions.
• Creating post-deployment customer success plans, that continually increase post-launch, active user adoption of IBM’s products.

Required Technical and Professional Expertise

• You will have completed your tertiary studies by June 2024 OR have graduated from an Australian or New Zealand University no earlier than 2022.
• You are an Australian or New Zealand Citizen/Permanent Resident.
• You studied a technical degree i.e., Computer Science, Engineering, Information Systems, or an equivalent subject.
• You will have excellent communication and presentation skills that are equally engaging, compelling, and influential.

As Mentioned Above