Job Responsibilities
- Form strong bonds and develop healthy working relationships with the scrum teams.
- Collect user requirements and feedback from business partners and project leads in both formal and informal settings; juggle multiple projects simultaneously, all with rigorous delivery expectations.
- Perform in-depth analysis for fact-finding on existing system behaviors and business processes or procedures related to the project goal.
- Discuss functional details of workflows comfortably and engage in high-level technical discussions.
- Write Epics and Stories to deliver features that fulfill project goals; act as a Subject Matter Expert on area product-owned systems.
- Maintain and prioritize the product backlog with Business Analysts, refine Epics and Stories in JIRA with the Scrum team, and partner with the Agile lead (scrum master) on sequencing.
- Work closely with User Experience (UX) teams on the design of new features and components. Collaborate with User Acceptance Testing (UAT) teams to ensure test coverage; build relationships with ‘co-supplier’ stakeholders from multiple regions and product areas.
Required qualifications, capabilities, and skills
- 3+ years Product analyst or analysis role
- Ability easily assimilate information and learn new applications and processes.
- Experience with agile product development and software delivery lifecycle
- Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques
- Advanced knowledge of communication and efficiency tools such as SharePoint, Confluence, MS office apps, and JIRA
- Ability to analyze user procedures and workflows, and compare those to project requirements and goals, and to create feature enhancements or new workflows as a result of that analysis
- Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations
Preferred qualifications, capabilities, and skills
- Proven track record of delivery and new product feature creation
- Familiarity with the business services and offerings associated with Chase
- Demonstrated ability to manage tight delivery timelines and calmness under pressure