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EY Deal Manager-Assistant Director 
India, Kerala, Kochi 
160688586

20.11.2024

Deal Manager - Assistant Directors are expected to

  • Manage execution of pursuit process, including critical path, timeline, and interdependencies
  • Assess competitive situation and help develop differentiated win strategy focused on client priorities while protecting EY’s interests
  • Develop power map and tactics to navigate client buying process
  • Provide ‘glue’ to focus and guide extended pursuit team through structured sales approach and proposal development
  • Collaborate with extended pursuit team define, package and articulate compelling client offer across scope, solution, price, and terms
  • Plan storyline/key messages and prepare extended team for orals.

Additionally, the Deal Manager - Assistant Director is required to identify, develop and implement innovative approaches to pursuit management and drive adoption of these across the Region.

Strategic Pursuit and Opportunity Management

  • Partner with Engagement Teams to provide a full-service pursuit management model for Regional strategic, high-end opportunities
  • Leads by example and advocates for gold standard pursuit practices
  • In collaboration with other pursuit team members (e.g., Deal Leader, Engagement Partner, Client Partner), develops client-centric win themes that underpin the entire deal strategy. Ensures the win themes are reflected consistently throughout all client communications and deliverables.
  • Suggests creative ideas that enhance our win strategy or ability to differentiate
  • Manage and leads the development of opportunity value propositions
  • Develop strategic messaging and lead conceptualization of all client-facing pursuit collateral
  • Ensures all pursuit deliverables (e.g., meeting documents, proposals, presentations) are developed on schedule submitted on time and with the highest quality
  • Ultimately responsible for quality control of all client-facing materials during the pursuit
  • Ensures deal infrastructure is established & maintained, including TEAMS site, calendar, action tracker, team roster, notebook, etc. with support from the Deal Coordinator as needed.
  • Develops and maintains the pursuit plan/action tracker and calendar, making certain that all pursuit activities are assigned ownership, tracked and executed according to schedule.
  • Plan storyline/key messages and prepare extended team for orals
  • Supports team strategic and/or operational initiatives to develop new or enhance existing best practices, tools, or enablers.
  • Act as the central point of contact in managing the end-to-end process: evaluating requirements, organizing meetings, preparing meeting notes, finalizing timelines and accountabilities as per deadlines
  • Serve as a facilitator/key contributor in pursuit strategy sessions, manages output and drives actions
  • Shares lessons learned, best practices and innovation from pursuits and other experiences with teammates, the broader BD community, and the global firm as appropriate.
  • Act as the knowledge steward for the pursuit
  • Builds collaborative relationships with pursuit teams & senior client stakeholders,
  • Lead post pursuit analysis and review; makes recommendations for process improvement
  • Maintain relationships with other Deal Activation teams and key interdependency groups across the organization Participate in relevant internal and external networks
  • Facilitate internal deal governance process

Analytical/Decision Making Responsibilities:

  • Champion CoE best-practice pursuit management tools and processes
  • Solution-oriented and makes sound decisions quickly, given tight timeframes
  • Demonstrate versatility in a constantly evolving environment with a wide variety of social styles
  • Influence / challenge the account team to optimize the chances of winning

Supervision Responsibilities:

  • Work with considerable autonomy while often managing the work of others
  • Provide coaching and mentoring to others; may serve as a Counsellor to other Deal Coordinators in Deal Management CoE
  • Support the onboarding and training of new hires in Deal Management CoE
  • Develop and coach Deal Coordinators, Client Executives and Client Servers, through teaming on pursuits and facilitated training
  • Oversee the work of the pursuit support team, including third-party resources (e.g. Deal Coordinator, external translation services, etc.)

Skills and attributes for success

  • Critical thinking, organized, detail – oriented with strong analytical skills and the ability to meet tight deadlines
  • Good understanding of Business Development and Pursuit Management
  • Strong analytical skills and the ability to meet tight deadlines which are essential for a fast-paced environment
  • Excellent communications skills (verbal, written and listening)
  • Strong inter-personal skills
  • Ability to analyze data and derive conclusions
  • Excellent critical and strategic thinking
  • Excellent project management and negotiation skills
  • Self-motivated, resourceful & ability to work independently with minimal supervision
  • Ability to influence without authority, lead and coach others
  • Proven ability to influence and build collaborative relationships with a wide range of stakeholders

Education:

  • Bachelor’s degree (advanced degree preferred)
  • MBA (Marketing/International Business)

Experience:

  • 12-15 years in Business Development of which minimum 5 years should be in Bid Management/Pre-Sales/Pursuit Management in professional services organizations
  • Minimum 5 years’ experience working with large Global organization preferably in a professional services firm
  • Must have communications and proposal writing experience
  • Experience in managing end to end managed services deals
  • Experience working in a cross-border, multi-cultural environment

Certification Requirements:

  • Expected to remain current on EY training and curriculum (e.g. Account Management Framework (AMF), Badges, etc.)
  • APMP and or PMP Certification would be added advantage

Ideally, you’ll also have

  • As the job involves responding to clients' needs and varying time zones, long/flexible hours are regularly required
  • Moderate travel - including occasional international travel - will be required

Technologies and Tools

  • Excellent MS office skills, specifically PowerPoint are required

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.