Your Role and Responsibilities- Be a trusted Advisor of the Customer on Business Automation space.
- Work for smooth delivery of assigned projects
- Ability to work independently and as part of a team in a fast-paced, dynamic development environment.
- Be a hands-on person and deliver.
- Involve in product installation/ configurations, troubleshooting (performance, 3rd party integrations, security)
- Based on customer requirements, deliver the deployment
- System Administration:
- Install, configure, and maintain IBM Content Manager OnDemand software.
- Manage user access, security, and permissions within the CMOD system.
- Performance Optimization:
- Monitor and optimize the performance of the CMOD system.
- Diagnose and resolve performance-related issues.
- Maintenance and Upgrades:
- Perform routine system maintenance tasks, including backups and system updates.
- Plan and execute upgrades to newer versions of IBM CMOD.
- User Support:
- Provide technical support to end-users and address their inquiries or issues related to IBM CMOD.
- Conduct user training sessions as needed.
- Monitoring and Reporting:
- Implement monitoring tools to track system health and performance.
- Generate reports on system usage, performance metrics, and other relevant KPIs.
Required Technical and Professional Expertise
- 5-12 Years of industry experience.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience in CMOD on z/OS.
- Proven experience in ECM development using IBM FileNet or similar technologies.
- Strong programming skills, preferably in Java or other relevant languages.
- Knowledge of ECM standards and best practices.
- Experience with relational databases and SQL.
- Understanding of document management and workflow processes.
- Excellent problem-solving and communication skills.
- Relevant certifications in IBM ECM products is preferred, such as IBM Certified Application Developer – Content Platform Engine.
Preferred Technical and Professional Expertise
- Should be familiar with development life cycle processes, tools, concepts, and methodologies.
- Demonstrates excellent verbal and written communications skills
- Demonstrates strong analytical thinking and problem-solving skills
- Creative approach to problem solving, innovation and issue resolution
- Superior interpersonal skills and the ability to collaborate actively and proactively with others in a cross-functional team
- Ability to work independently and lead the team of junior developers as per the situation
- Ability to guide team members on technical & non-technical issues during execution
- Good vision on solving customer issues, set proper expectations and clear/concise communication with customer