דרושים Services Sr Account Executive F/m ב-Sap ב-Malaysia, Kuala Lumpur

Job Overview:

An Auditor II provides first level review of end-user receipts and expense reports to ensure integrity and accuracy of their financial reimbursements following

the client’s specific policies and procedures.

Responsibilities:

• Provides first level assessment of receipts and expense reports in compliance to client’s subscription and policies and procedures
• Focuses on the following Global Audit Queues: Verify, Receipt and Policy Audit Clients, General Audit Clients and Level 4-5 Audit Clients (UK and AU VAT)
• Documents and recommends necessary corrections and additional requirements to complete the receipts and expense reports in a timely manner
• Utilizes tools and systems proficiently to process receipts and expense reports and accordingly escalates issues to immediate Supervisor as
• Provides additional duties such as own (versus team) data collation and reporting as deemed necessary to achieve and produce a high quality support solution
• Be aware of, and comply with, all corporate policies

Education, Experience & Training required:

• Must have two (2) years of tertiary education, or its equivalent knowledge, experience, and skill set

Must possess the following skills and/or abilities:

• Language Proficiency: Fluency in the target language, particularly written form (read & write) often assessed through standardized tests.
• Attention to Detail: Strong analytical skills with the ability to spot errors and inconsistencies in documentation.
• Can work in a fast-paced environment, handling multiple priorities, at any given time
• Communication Skills: Above average verbal and written communication skills to effectively convey findings and collaborate with team members.
• Certifications: Relevant certifications in language proficiency can be beneficial.

• Integrity: Commitment to honesty and transparency in all auditing practices.
• Confidentiality: Ability to handle sensitive information with discretion and maintain client confidentiality.
• Professionalism: Adherence to ethical standards and professionalism in all interactions with clients and team members.
• Accountability: Willingness to take responsibility for one's work and decisions, ensuring accuracy and reliability in audits.
• Respect for Diversity: Appreciation for cultural differences and the ability to work respectfully with individuals from various backgrounds.
• Continuous Improvement: Commitment to ongoing professional development and staying updated on industry standards and ethical guidelines.

Value Competencies:

• Displays passion for & responsibility to the customer
• Displays leadership through innovation in everything you do
• Displays a passion for what you do and a drive to improve
• Displays a relentless commitment to win
• Displays personal & corporate integrity

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We win with inclusion

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Requisition ID: 409948 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Specific responsibilities include, but are not limited to:

• Provide outstanding strategic consulting to the Senior Leadership Team combined with high operational excellence to accelerate SAP’s Next Level of Transformation.
• Drive the strategic priorities of the SAP People Agenda and ensure consistent execution within Business Area while influencing scalable solutions with P&C Services and P&C Practices (Global Total Rewards, Talent Discovery, Diversity & Inclusion etc.).
• Translating business-specific needs towards P&C and vice versa while driving people and organizational initiatives to facilitate business transformation and cultural change.
• Provide consulting, strategic insights and guidance on all relevant P&C topics and support development and implementation of global products and programs across all relevant P&C areas, like providing consulting, strategic insights and guidance on all relevant HR topics.

What you bring

• Master’s degree or equivalent in Human Resources, Business Administration, or related field.
• Min. of 4 years relevant experience in People & Culture/HR Business partner roles, ideally in a matrixed and international environment.
• Good understanding of SAP’s Strategy, Business Model and organizational set-up.
• Solid consulting and negotiation skills for effective collaboration with high-level stakeholders.
• Good project management skills to lead people workstreams in transformational business initiatives.
• Analytical problem solving and decision-making skills to be able to translate business requirements into clear P&C requirements.
• Excellent skills in analyzing and using P&C data to support decision making processes.
• Experience in driving change and transformation initiatives with a big level business impact is a plus.
• Strong strategic influencing skills and ability to build relationships with diverse stakeholders.
• Show strong cultural awareness and adaptability.
• High integrity, with the confidence to handle sensitive matters and data.
• Excellent interpersonal skills as well as communication and presentation skills (English verbal & written).

We win with inclusion

Specific conditions may apply for roles in Vocational Training.

You’ll be working closely with product owners, developers, user experience designers, and other UADs to create and enhance user assistance content. And you’ll also work on content initiatives to ensure the highest possible quality of our user assistance offerings.

On a day-to-day basis, you’ll translate complex technical features into easy-to-understand help content, follow guidelines and best practices, collaborate with your peers to support and contribute to the user assistance goals, share and receive constructive feedback with/from peers. And you’ll have a great time with people who love to collaborate and support each other and promote a growth mindset!

What you'll do

• Create new user assistance (UA) content for the SAP Signavio products using DITA-based authoring tools and the SAP Help Portal infrastructure
• Work with stakeholders and UX designers to define terminology and draft and fine-tune UI texts based on guidelines and to achieve the best possible user experience
• Create in-app help as primary contextual help
• Create help content for user guides, administration guides, APIs, and more
• Act as a reviewer for other UADs in the team

What you bring

• 1+ years of experience in producing documentation and user assistance for software products and services
• Excellent communication skills in English, written and spoken (all UA content is created in English)
• A clear, concise writing style and a passion for breaking down complicated things into simple words
• An eye for detail and a passion for delivering quality
• Familiarity with DITA-based content management system would be advantageous
• Experience with GitHub is a plus
• Ability to prioritize competing tasks in a fast-changing environment
• Experience with development teams working in an agile/Scrum mode or in feature-driven, cloud-native development is a plus
• A positive, open-minded, and collaborative personality with strong self-management skills, a proactive approach, and willingness to be a team player

to develop services sales and ensure the delivery of the value promise made to our clients through our software solutions.

As the key contact for strategic customers and responsible for growing the relationship, the SAE will:

• Develop a commercial development plan for each client, with clear steps to convert opportunities on a quarterly basis.
• Identify and generate sales opportunities aimed at supporting our clients' project success — whether by leading implementation projects or supporting customer and/or partner teams.
• Lead an extended Services team composed of Business Transformation Consultants, Technical and Functional Experts.
• Be an integral part of the account “Value Added Team” to define the best value proposition for our clients and support the sale of our Cloud solutions.
• Achieve both quantitative and qualitative annual objectives, providing the best possible visibility on the progress and closure of ongoing deals.

Profile sought:

• Proven experience in complex sales (+10 years): negotiation and closing of SAP integration and support contracts.
• Ability to design transformation support offers tailored to our clients' business needs.
• Results-driven mindset focused on delivering value to clients.
• Strong autonomy and leadership in building value propositions for clients and with partners.
• Ability to continuously learn and adapt to new offerings. Innovation-oriented: AI, Business Data Cloud.
• Strong self-awareness with the ability to identify strengths and areas for improvement.
• Fluent in both French and English, spoken and written

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What you'll do

As a working student in the P&C Business Partner team for the Board Areas oCEO and S&O your main tasks will be to:
• actively support the HR Business Partners in their daily work, pursuing operational and strategic tasks and the execution of core HR processes
• pull and analyze HR reports to identify HR needs and activities within the Board Areas oCEO and S&O
• be actively involved in project work
• assist in the preparation and facilitation of workshops (e.g., workshops to improve employee engagement in a team)
• research on various strategic HR topics (e.g., organizational set-up of an organization, change management, digital transformation of HR, etc.)

What you bring

• Student (f/m) at a university or a university of applied sciences
• Preferred fields of study: HR, business administration, psychology or related
• Computer skills: Microsoft Power Point, Excel, Word
• Language skills:Excellent written and spoken business communication skills in English and German
• Soft skills: Excellent planning and self-organizing skills, ability to pick up information fast, work independently and solution oriented, strong analytical skills, detail orientation
• Others: Reliability

What you'll do

• Account & Customer Relationship Management:
  • Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
  • Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
  • Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.

• Demand Generation, Pipeline, and Opportunity Management:
  • Maintain pipeline management, ensuring a healthy and advancing sales funnel.
  • Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
  • Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.

• Sales Excellence:
  • Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
  • Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
  • Stay informed about SAP’s competition and position SAP solutions effectively against them.
  • Maintain accurate customer and pipeline information within CRM systems.

• Leading a (Virtual) Account Team:
  • Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.
  • Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
  • Maximize the value derived from SAP’s extensive sales support ecosystem.

What you bring

• Several years of experience in sales of complex business software/IT solutions.
• Comprehensive understanding of Discrete Manufacturing Industries.
• Proven success in business application software sales and leading team-selling environments.
• Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
• Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
• Full working proficiency in German and Business English.

Soft skills

• Exceptional communication, both verbal and non-verbal.
• Strategic thinking with a high degree of creativity and innovation.
• Strong executive presence and results-driven mindset.
• Ability to work across multiple teams within a matrix organization.
  

Meet your team

• Join a highly motivated team with a deep understanding of SAP’s solution portfolio.
• Engage in collaborative work with SAP leadership and industry teams to drive customer success.
• Align with product/solution management teams to enhance your strategic engagements.
• Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements.

We win with inclusion

Specific conditions may apply for roles in Vocational Training.

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