דרושים Senior Full Stack Developer T3 Product Data & Technology - Tools ב-Sap ב-Indonesia, Jakarta Special Capital Region

Account-Planning & Architecture Management Responsibilities:

• Support assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption and footprint expansion
• Support development of initial Technical Point of View for customer initiatives
• Engage with customers throughout the customer value lifecycle journey, be an integral member of the SAP account team
• Drive business and IT architecture definition to ensure the consistency, communication, and cooperation with SAP organizations, customer and partners
• Evaluation of requirements and design of business, data, application, cybersecurity and technical architecture domains, according to customer needs
• Provide linkage to SAP product development leadership
• Lead/support the target architecture & customer roadmap development and maintaining alignment with SAP solutions
• Consult customers for the better solution adoption & consumption strategy by cooperating with provisioning and implementation partners

Business Development Responsibilities:

• Create leads based on deep knowledge of customers’ architectural landscape and SAP reference architectures
• Develop personal relationship with customers’ main buyers/stakeholders to be recognized as trusted advisor in all phases in the customer lifecycle

Solution/Industry Readiness Responsibilities:

• Apply SAP portfolio of solution knowledge and SAP-reference-architecture to formulate a customer to be architecture and adoption roadmap
• Define cloud native architecture aligned with hyperscale’s strategy
• Leverage and maintain the customer reference repositories for internal best practice sharing
• Formulate compelling story to articulate business and IT benefits from SAP for business and IT customer’ decision makers

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Job Segment:Cloud, Architecture, Developer, ERP, Product Development, Technology, Engineering, Research

What you’ll do:

Key tasks of this role:

• Develop a trusted relationship with key stakeholders and decision makers
• Understand and respond to customer needs bringing the customers value in to focus.
• Define and drive a targeted goal-based support engagement plan to realize key business, proving a Preferred Success scorecard.
• Provide expertise to customers’ use of SAP Cloud solutions, focusing on SAP Cloud solutions.
• Facilitate access to product and functional expertise for certain topic areas e.g. via Empowerment Sessions.
• Provide personalized Quarterly Release Review & Continuous Trend analysis for Risk mitigation to support customer to develop an appropriate strategy that maximizes adoption
• Meet customer expectations by anticipating and orchestrating in the resolution of their top issues, act as an escalation point and collaborate with other departments as needed.

What you bring:

You have a proven record of successful account management, a proactive learner and creative problem solver who thrives in a fast-paced environment. You enjoy interactions that lead to ultimate customer success and satisfaction. You focus on details, particularly with communication, follow-up and documentation and you delight in exceeding customer expectations.

• Customer orientation and focus on quality, as well as skills to interact/collaborate with customer IT and LOB decision makers
• An understanding of IT landscapes and lifecycles with a specific focus on SAP Solutions during transitions, implementations and operations phases for cloud, standalone or Hybrid
• Knowledge of SAP Preferred Success & Cloud Solutions and the included service offerings is an advantage
• Ability to deliver results under pressure, work independently and take ownership of assigned tasks (pro-active driver, results-oriented, pragmatic)
• Excellent communication, enthusiastic, strong work ethic and a positive attitude
• Fluency in English language. Fluency in Italian is also desired

EDUCATION, QUALIFICATIONS AND WORK EXPERIENCE

• Bachelor or Honours Degree an advantage
• Several years’ Customer Success Management or working experience with proven ability in a customer-facing role to work with dedicated customers on project and senior management level
• Fluency in one of the following languages required: Arabic, Italian, French, Spanish, German
• Experience in working in global / virtual teams is an advantage

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What you'll do

This is a customer facing role where you will support the sales teams during entire cycle of a RISE with SAP S/4HANA Cloud Private Edition. Following are the key tasks that this role will perform:

• Present in detail the RISE with SAP S/4HANA Cloud Private Edition service offerings and value proposition to the customers (usually to CIO’s, IT managers, data center managers and SAP Technology staff)
• Support and organize technical responses to RFP / RFI’s.
• Conduct detailed technical workshops with customers to define the “to-be” architecture and plan the migration roadmap together with Professional Services.
• Work closely with the SAP solution architects & customers to map the planned solution architecture into the Private Cloud Edition reference architecture.
• Blueprint customer requirements around HA/DR, Business Continuity, Security & Compliance, networks etc.
• Work to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer on the Private Cloud Edition topic and act as the orchestrator of experts to obtain expertise from Cloud Architecture & Advisory organization as required.

What you bring

• 6-12 years of hands-on customer facing SAP Technology Consulting and/or Presales experience (eg. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity etc.)
• Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university.
• Experience with hosting providers, data centers is a BIG advantage; HANA / Suite on HANA skills would be very helpful but not mandatory.
• Experience working for an enterprise software and/or services vendor necessary
• Very high proficiency in customer communications and presentations is required.
• Good understanding of SAP technologies (releases, platform interdependencies etc.)
• Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.)
• Good understanding of RISE with SAP S/4HANA Cloud Private Edition
• Good understanding of SAP Business Technology Platform
• Ability and willingness to undertake customer related travel on short notice.
• English and Bahasa proficiency required

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Responsibilities:

• Develop, maintain, and enhance software-based solutions to achieve improvements in service stability, reliability, and operations
• Act as technical expert during incidents, investigate and solve incidents on a deep technical level.
• Design, implement, and manage CI/CD pipelines to automate software delivery processes.
• Drive root cause analysis and follow-up improvements to prevent reoccurring issues
• Learn new technologies and keep up to date with latest product releases
• Work with tools like Concourse, Jenkins, GitHub & GitHub Actions, Grafana, Prometheus
• Use programming languages like Go and Bash
• You will support our Kubernetes / Gardener deployments, experience in Kubernetes is a plus

What you bring:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• Proven experience as a DevOps Engineer or in a similar role.
• Strong knowledge of CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).
• Experience in Programming languages (Golang, NodeJS and/or Python).
• Experience with testing frameworks, test automation, Junit and integration testing.
• Experience with cloud services (AWS, Azure, Google Cloud) and cloud architecture.
• Excellent problem-solving skills and a proactive attitude.
• Strong communication and collaboration skills.
• Familiarity with Agile/Scrum methodologies.
• Fluency both written and spoken in English.

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Job Segment:Testing, User Experience, Cloud, ERP, Computer Science, Technology

What you’ll do:

Key tasks of this role:

• Develop a trusted relationship with key stakeholders and decision makers
• Understand and respond to customer needs bringing the customers value in to focus.
• Define and drive a targeted goal-based support engagement plan to realize key business, proving a Preferred Success scorecard.
• Provide expertise to customers’ use of SAP Cloud solutions, focusing on SAP Cloud solutions.
• Facilitate access to product and functional expertise for certain topic areas e.g. via Empowerment Sessions.
• Provide personalized Quarterly Release Review & Continuous Trend analysis for Risk mitigation to support customer to develop an appropriate strategy that maximizes adoption
• Meet customer expectations by anticipating and orchestrating in the resolution of their top issues, act as an escalation point and collaborate with other departments as needed.

What you bring:

You have a proven record of successful account management, a proactive learner and creative problem solver who thrives in a fast-paced environment. You enjoy interactions that lead to ultimate customer success and satisfaction. You focus on details, particularly with communication, follow-up and documentation and you delight in exceeding customer expectations.

• Customer orientation and focus on quality, as well as skills to interact/collaborate with customer IT and LOB decision makers
• An understanding of IT landscapes and lifecycles with a specific focus on SAP Solutions during transitions, implementations and operations phases for cloud, standalone or Hybrid
• Knowledge of SAP Preferred Success & Cloud Solutions and the included service offerings is an advantage
• Ability to deliver results under pressure, work independently and take ownership of assigned tasks (pro-active driver, results-oriented, pragmatic)
• Excellent communication, enthusiastic, strong work ethic and a positive attitude
• Fluency in English language. Fluency in Italian is also desired

EDUCATION, QUALIFICATIONS AND WORK EXPERIENCE

• Bachelor or Honours Degree an advantage
• Several years’ Customer Success Management or working experience with proven ability in a customer-facing role to work with dedicated customers on project and senior management level
• Fluency in one of the following languages required: Arabic, Italian, French, Spanish, German
• Experience in working in global / virtual teams is an advantage

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• Compose and deliver superior sales presentations covering SAP Finance modules and add-on solutions to installed base and prospective Finance customer audiences. The presentations must prove functional capability, articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.
• Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.
• In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer, in order to build relationships with the customer and understand their unique needs.
• Demonstrate deep knowledge of SAP solutions and appropriate industries, in order to maintain credibility with prospective customers. Provide proof points with relevant customer stories.
• Support RFx compliance document to completion in support of customer proposals.
• Participate/Support/Manage POC completion.
• Ability to effectively present to customers in-person and remotely using virtual technologies
• Provide post-sales support to key partners primarily to the project/implementation team to ensure a smooth integration development.
• Able to lead as a Solution/Deal Captain when deals require complex solutions and require multiple presales participates to support a successful customer presentation or demo. Mindset here is accountability for end to end Finance and managing colleagues (non direct reports) with influence.
• Effectively leverage support teams who are there to support presales success. (Global / Regional Solution Specialists, CoE, Architects, Solution Hubs, Deal Advisors, Solution Experience, Product Management).
• Support one-to-many sales and marketing events both on-site and remotely as thought leader, speaker or panellist.
• Lead & support workshops to promote new and innovative solutions for customers and prospects.
• Collaborate with the sales team to identify whitespace opportunities at accounts for account planning and other demand generation activities.
• Develop close relationships with sales teams, in order to promote effective sales methodologies
• Participate in demo system design and planning and assist in configuration if needed.
• Serve as a champion for Finance solutions or participate in Solution Hubs and provide knowledge transfer to colleagues as needed.
• Participates and promotes a culture of knowledge sharing and coaching to team members based on areas of specialization.

• Bachelor’s degree and above preferably in Accounting, Finance or Economics.
•
Chartered Accountancyqualification is a strong advantage.
• 10+ years of SAP presales or consulting experience in SAP Finance implementation (SAP FICO Consultancy), end user training and/or end user support.
• Hands on experience with S/4HANA and FIORI is mandatory, at least 2 project cycles are preferred.
• L3 business processes expertise on accounting operations, entity and group close.
• Specialized expertise on costing, controlling, assets, planning & consolidation, cash and treasury management, real estate management, tax, GRC and/or enterprise performance management would be advantageous.
• Experience of successful engagements leading small teams on medium to large deals
• Ability to support partners in parter-led presales sessions, including hands on technical preparation or improving value proposition talking points.
• Experience in sales and sales processes
• Excellent presentation and communication skills English: expert
• Business level local language: expert

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What you'll do:

· Account & Customer Relationship Management:

o Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.

· Demand Generation, Pipeline, and Opportunity Management:

o Maintain pipeline management, ensuring a healthy and advancing sales funnel.

o Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.

· Sales Excellence:

o Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.

· Leading a (Virtual) Account Team:

What you bring:

· 5 + years of experience in the sales of complex business software/IT solutions.

· Proven success in business application software sales and leading team-selling environments.

· Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.

· Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.

· Align with product/solution management teams to enhance your strategic engagements.

We win with inclusion

ChicagoJob Segment:CRM, Account Executive, Cloud, Compliance, Technology, Sales, Legal