דרושים ב-Red Hat ב-Ireland, Dublin

Qualified candidates will be comfortable participating in discussions and decisions around technical design and architecture, release planning, automated testing, and productization. This job role is integral to ensuring that new features, bug fixes, and updates are delivered efficiently and reliably to end-users.

What you will do:

• Collaborate with Staff Engineers, Engineering, Product Management, and User Experience to understand customer needs and use cases.

• Apply technology background in software engineering and systems engineering to make contributions to a Python-based midstream automation platform in the areas of CI/CD, observability, and continuous testing.

• Execute manual and automated tests for Red Hat AI midstream project/components and deliver clear status updates in a timely manner.

• Explore, identify, and document unwanted behavior, output, and bias in Red Hat AI models. Advocate for the resolution of critical issues and communicate the impact on customers to the development team(s).

• Monitor and participate in upstream AI/ML communities, evaluating new AI/ML-related technologies in the space and considering potential integrations and collaborations upstream.

• Conduct new feature research and design test cases with emphasis on model performance, scalability, automation, and bias reduction.

• Lead or contribute to technical initiatives that grow, improve, and scale our existing processes.

• Contribute to the development of the open-source projects that comprise Red Hat’s AI family of products.

• Regularly communicate with project stakeholders including other teams of Red Hat engineers, product managers, consultants, management, and senior leadership.

What you will bring:

• Advanced Linux administration skills, including containers

• Advanced Python development and troubleshooting skills

• Experienced with writing and reading Shell scripts (e.g. bash)

• Experienced in building and maintaining delivery pipelines and workflows with GitLab CI, GitHub Actions, or comparable technologies

• Ability to quickly learn and use new tools and technologies.

• Understanding of DevOps methodology

The following will be considered a plus:

• Experience with Pytest.

• Experience with Ansible/Terraform

• Experience working with Kubernetes/OpenShift, troubleshooting issues with them, and working with YAML, Kubernetes controllers, and operators.

What you will do:

• Work across OpenStack and OpenShift platforms to validate system-level architectures tailored for AI and ML workloads.

• Design, develop, and maintain automated test frameworks and pipelines for performance and compatibility testing with AI accelerators.

• Collaborate with partners and hardware vendors to evaluate and integrate support for their accelerator solutions.

• Participate in agile planning, including creating and reviewing test plans, improving test coverage, and enhancing test reliability and performance.

• Investigate issues, perform root cause analysis, and contribute fixes or enhancements upstream when needed.

• Develop, maintain, and validate Cloud Validated Architectures to ensure stable and performant AI workloads.

• Represent the team in upstream communities (OpenStack - Nova, Cyborg, Watcher), Red Hat partner engagements, and technical enablement efforts.

• Mentor junior engineers and support leadership in coordinating the team’s quality engineering activities.

What you will bring:

• 5+ years of experience in Quality Engineering, Software Engineering, or Systems Integration.

• Proven experience with AI/ML workload testing, accelerator enablement, or performance benchmarking in cloud environments.

• Solid experience with test automation tools and frameworks; proficiency in Ansible, Python , Bash, or equivalent.

• Strong understanding of Linux , OpenStack , and/or OpenShift /Kubernetes.

• Hands-on experience working with hardware accelerators (e.g., NVIDIA, AMD, Intel) and their software stacks.

• Strong communication skills and ability to collaborate across teams and with external partners.

• Experience writing, maintaining, reviewing automated system tests , and contributing to upstream projects is a plus.

• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, a related technical discipline, or equivalent work experience.

The following will be considered a plus:

• Familiarity with AI stack and workloads

• Exposure to CI/CD infrastructure (Zuul, Jenkins, GitLab CI, etc.)

• Familiarity with Kubernetes, SR-IOV, DPDK, and other high-performance networking/compute technologies

• Contributions to open-source QE or infrastructure projects

• Experience in collaborative partner projects or customer co-development

About the job

This is a pivotal role that encompasses both product engineering responsibilities and significant contributions to the vibrant open-source community.

This involves sharing your expertise, providing guidance on best practices, and empowering colleagues to become more proficient contributors. A significant aspect of this position involves architectural design.

You will be instrumental in defining the architectural framework for new projects and features, ensuring scalability, security, and maintainability. This requires an understanding of the technology stack and the ability to translate high-level requirements into concrete implementation plans.

From the initial conceptualization phase to the successful integration of your work upstream, you will have the opportunity to shape the future direction of the RHTAS product.

You will be expected to manage your tasks effectively and independently, while also maintaining regular and open communication with fellow team members and upstream developers.

This communication will involve both technical discussions and broader project coordination, ensuring alignment and progress. Your ability to articulate complex technical concepts clearly and concisely, both in written and verbal form, will be crucial to your success.

What you will do

• Upstream Community Contributions: Actively engage with and drive contributions within the upstream open-source communities relevant to the Red Hat Trusted Artifact Signer (RHTAS) project, particularly around AI model signing, attestations and validation , but may include any aspect of the product outside of this area. This involves undertaking new development work, conceptualizing and implementing innovative features, and addressing and resolving bug fixes reported by users or identified internally. Proactively participate in community discussions, code reviews, and contribute to documentation to ensure a collaborative and thriving ecosystem.

• Product Development, Maintenance, and Release: Take shared ownership of the complete lifecycle of the Red Hat Trusted Artifact Signer product. This includes developing new functionalities and enhancements, maintaining the existing codebase for stability and performance, and orchestrating the smooth and timely release of new versions. Ensure adherence to best practices for software engineering, including thorough testing, version control, and documentation.

• Downstream Product Efforts & Delivery: Spearhead downstream product efforts. Ensure the reliable and efficient delivery of production-ready software to customers and internal stakeholders. Drive the development of new features based on customer requirements and market trends, integrating them seamlessly into the product.

• Cross-Product Integration: Facilitate and drive cross-product integration efforts between RHTAS and other products within the Red Hat ecosystem. Collaborate with other engineering teams to understand their product functionalities and requirements, and design interfaces and integration points that ensure interoperability and a cohesive customer experience.

• Product Security Compliance: Prioritize and ensure the security compliance of the Red Hat Trusted Artifact Signer product. Conduct regular security assessments, identify potential vulnerabilities, and implement appropriate security measures to protect against threats. Stay up-to-date on the latest security best practices and compliance requirements and ensure the product adheres to them.

• Community & Product Evangelism: Act as a key advocate for both the community and the product. Engage in community evangelism through various channels, including writing blog posts, creating demonstrations, and delivering presentations at conferences and events. Share knowledge, best practices, and the value proposition of RHTAS with the broader community and potential customers.

What you will bring

• Proven experience delivering enterprise-grade software solutions.

• Deep understanding of Kubernetes architecture and its ecosystem.

• Familiarity with AI models and deployment workflows

• Some experience with supply chain security ( signatures, attestations, SBOMs , etc)

• Proficiency in the Go programming language , with experience in other relevant languages.

• Skill in designing and implementing robust CI/CD pipelines.

• Strong production troubleshooting skills and the ability to diagnose and resolve complex issues.

• Familiarity with agile development methodologies and practices.

• A strong drive for continuous learning and staying up-to-date with the latest technologies.

• Effective professional-level English communication skills, both written and verbal.

• Experience with Python or Node.js is desirable but not required.

The following are considered a plus

• Understanding of cryptographic principles including digital signatures, key lifecycle, certificate management, and robust key management practices.

• Experience with the Sigstore upstream project and its architecture.

• Proficiency in the Ansible project and its tooling, such as writing playbooks and managing configurations.

Job Summary

This position reports directly to the Manager of Software Engineering for InstructLab.

What you will do:

• Execute manual and automated tests for InstructLab and deliver clear status updates in a timely manner.

• Explore, identify, and document unwanted behavior, output, and bias in InstructLab models. Advocate for the resolution of critical issues and communicate the impact on customers to the development team(s).

• Monitor and participate in upstream AI/ML communities, evaluating new AI/ML-related technologies in the space and considering potential integrations and collaborations upstream.

• Conduct new feature research and design test cases with emphasis on model performance, scalability, automation, and bias reduction.

• Design, develop, and maintain automation frameworks, scripts, and performance benchmarking tools with Python for testing and implementation.

• Run technical initiatives that grow, improve, and scale our existing processes.

• Contribute to the development of the open-source projects that comprise Red Hat’s AI family of products.

• Regularly communicate with project stakeholders including other teams of Red Hat engineers, product managers, consultants, management, and senior leadership.

What you will bring:

• 3+ years of experience as a Software Quality Engineer, Software Engineer, or similar roles (5+ years of experience for Senior Software Quality Engineer.

• Experience scripting and creating automation in Python and Bash.

• Experience with AI and Machine Learning platforms, tools, and frameworks , such as: PyTorch , LLaMA.cpp, vLLM, fsdp, deepspeed, Tensorflow and Kubeflow.

• Experience creating automation for GitHub, using GitHub Actions or related continuous integration tools.

• Experience with hardware accelerators, such as GPU, CUDA, and ROCm.

• Experience developing unit, functional, and end-to-end (E2E) test cases and automation.

• Ability to quickly learn and use new tools and technologies.

The following is considered a plus:

• Experience working with Kubernetes/OpenShift and containers, troubleshooting issues with them, and working with YAML, Kubernetes controllers, and operators.

• Understanding of DevOps methodology, scrum, and/or Jira.

• Bachelor's degree or higher in computer science or other related discipline, or equivalent years of experience.

What You Will Do

• Understand your customer’s business, leveraging that knowledge to help them achieve their technology goals using Red Hat solutions.

• Identify and lead net new and renewal opportunities, driving up-sell and cross-sell within assigned accounts.

• Manage forecasts and pipeline, record sales activities and schedule follow-up activities as needed, tracking customer data using the company-standard CRM tool.

• Collaborate with Account teams in support of sales targets (AEs, SSPs, Account SAs, etc).

• Partner with Finance, Deal Management, Legal and Sales Operations teams to facilitate deals, ensuring all necessary information is available to capture and close deals.

• Collaborate with the Global Partner and Services organizations as needed to drive cross-sell

• Adhere to sales best practices including utilizing MEDDPICC methodology, account planning, account reviews, opportunity management, etc.

• Execute on the overall business strategy to grow Red Hat’s sales performance, beat the competition and drive extraordinary success.

What You Will Bring

• At least 3 years experience in a technology or software sales position with experience in Ireland in field sales or inside sales etc.

• Understanding of and experience with the complete sales life cycle, from prospecting to closing, with excellence in execution.

• Solid organizational and time management skills, to include the ability to build excellent client relationships.

• Strong computer proficiency to include experience using CRM systems.

• Ability to collaborate within a team, and cross functionally, to coordinate complex activities with a diverse set of internal stakeholders.

• High-quality customer service skills, utilized to build long term relationships by establishing trust and credibility.

• Travel, as needed, to meet the requirements of the role.

• Strong business acumen and desire to grow the business, create solutions and serve Red Hat’s customers.

• Excellent verbal and written communication skills in English.

Nice To Have

• BA or BS in business administration, marketing or a technical discipline.

• Red Hat product and service portfolio knowledge, to include Open Source solutions (high-performing Linux, cloud, container, and Kubernetes technologies).

What you will do:

• Proactively monitor the maintenance of all IT-related systems

• Coordinate troubleshooting of frontline issues in the communications room and with the deployed audiovisual equipment

• Platform management to include video conferencing, digital signage, and print infrastructures

• Communicate with internal and external stakeholders on problem resolution

• Serve as a key technical engineering point of contact for office projects, including new offices, moves, expansions, refits, and integrations of company acquisitions

• Interpret customer needs to help develop comprehensive AV solutions

• Hardware procurement related to office IT build outs for office moves and expansions, as well as ongoing maintenance of office infrastructure

• Provide feedback on, and contribute to new office build standards

• Designer, integrator and support vendor management

What you will bring:

• Effective written and verbal skills in English

• Effective communication skills with technical and non-technical audiences

• Proven expertise in an IT hardware support role, working in a technical area and interacting with customers and executives

• An understanding of AV infrastructure as well as audio and video control systems such as Crestron, Kramer and Extron

• Some experience with IT communications room architecture, IP networks, switching and routing and physical network cabling infrastructure, AV infrastructure, and printing tools

• Experience in IT industry with a multi-platform background including Mac and Windows

• Proven record of experience working with external technology vendors in project execution

• Knowledge of the systems used in Audiovisual solutions Unified Communications (UC) platforms such as Google Meet, Cisco WebEx, Zoom, Slack

• Proactive and driven in your work.

• Experience in establishing priorities, working independently, and execution of objectives without supervision

• attention to details

• Ability to handle multiple tasks / projects at once

Nice to have:

• Experience in signal extension such as HDBaseT, AV-over-IP and Dante

• Working knowledge of AV/IT monitoring software

• Experience in configuring audio DSP equipment

• Working knowledge in Python scripting and automation

What you will do:

• Proactively monitor the maintenance of all IT-related systems

• Coordinate troubleshooting of frontline issues in the communications room and with the deployed audiovisual equipment

• Platform management to include video conferencing, digital signage, and print infrastructures

• Communicate with internal and external stakeholders on problem resolution

• Serve as a key technical engineering point of contact for office projects, including new offices, moves, expansions, refits, and integrations of company acquisitions

• Interpret customer needs to help develop comprehensive AV solutions

• Hardware procurement related to office IT build outs for office moves and expansions, as well as ongoing maintenance of office infrastructure

• Provide feedback on, and contribute to new office build standards

• Designer, integrator and support vendor management

What you will bring:

• Effective written and verbal skills in English

• Effective communication skills with technical and non-technical audiences

• Proven expertise in an IT hardware support role, working in a technical area and interacting with customers and executives

• An understanding of AV infrastructure as well as audio and video control systems such as Crestron, Kramer and Extron

• Some experience with IT communications room architecture, IP networks, switching and routing and physical network cabling infrastructure, AV infrastructure, and printing tools

• Experience in IT industry with a multi-platform background including Mac and Windows

• Proven record of experience working with external technology vendors in project execution

• Knowledge of the systems used in Audiovisual solutions Unified Communications (UC) platforms such as Google Meet, Cisco WebEx, Zoom, Slack

• Proactive and driven in your work.

• Experience in establishing priorities, working independently, and execution of objectives without supervision

• attention to details

• Ability to handle multiple tasks / projects at once

Nice to have:

• Experience in signal extension such as HDBaseT, AV-over-IP and Dante

• Working knowledge of AV/IT monitoring software

• Experience in configuring audio DSP equipment

• Working knowledge in Python scripting and automation