דרושים Senior Technical Product Engineer - Cortex Cloud ב-Palo Alto ב-United Kingdom, London

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The Principal, Technical Program Management is a senior-level role dedicated to supporting and leading large, complex consulting engagements and security transformation programs across the EMEA region. This individual reports directly to the VP for Unit 42 in EMEA and partners with Unit 42 leadership to drive high-stakes client and internal programs. The role focuses on ensuring successful execution of all Digital Forensics and Incident Response (DFIR) and Proactive Services engagements. This position serves as the VP's core strategic partner, translating executive vision into actionable program execution and ensuring the operational excellence of the EMEA consulting practice.

Your Impact

This role serves as the central driver for program delivery and client satisfaction, ensuring the successful execution and strategic maturity of client cybersecurity initiatives.

Strategic Operations & Practice Management

• Serve as a key advisor to the VP, helping to develop, cascade, and track the Unit’s annual strategic plans.

• Drive the "rhythm of the business" for the EMEA leadership team, including the planning and execution of QBRs, partner meetings, and executive offsites.

• Analyze practice performance dashboards (utilization, realization, project profitability, pipeline) to identify operational bottlenecks and drive efficiency.

• Lead cross-functional "special projects" on behalf of the VP (e.g., new market entry, internal transformation, service offering development).

Program Leadership & Client Transformation

• Lead large and complex security transformation and cyber uplift programs for clients, including managing strategic maturity roadmaps and supporting cyber security strategies.

• Elevate program management to a portfolio level, ensuring consistency and quality across the region.

• Serve as the program management expert, aligning execution with best practices across a multi-project portfolio.

• Manage all projects effectively by defining goals based on Statements of Work (SOWs) while ensuring alignment with internal margin and profitability targets.

• Drive outcomes by leading GCO programs and supporting DFIR/Proactive engagements.

• Proactively manage risk and scope: Recognize organizational or system-wide risks and create comprehensive program risk management plans. Drive scope-versus-schedule/budget discussions to conclusion.

• Rally the team to quick and effective outcomes and demonstrate expertise in leading high-pressure situations, including operating/leading war-rooms.

• Partner with Engagement Leads to ensure projects adhere to budget/time frame guidelines and to increase client satisfaction and deepen relationships.

Strategic Consulting & Stakeholder Management

• Operate at technical, CxO, and board levels, acting as a trusted advisor to clients with considerable cybersecurity and security transformation experience across EMEA.

• Prepare high-stakes presentations, briefing documents, and financial models for customer events, and internal leadership reviews.

• Possess the necessary consulting, program, and change management skills to gain credibility and trust with complex stakeholders.

• Effectively articulate market themes driving client transformation, including the legal/regulatory landscape, budgetary concerns (TCO/ROSI), 3rd party risk, and the evolving threat landscape.

• Develop strong partnerships with internal and external stakeholders and cross-organizational leaders to achieve mutually successful results.

• Guide technical team members, ensure task execution, and maintain a strong understanding of Unit 42 skill sets to assist leadership with staffing needs.

• Understand threat-led, data-driven consulting and possess sufficient technology and cybersecurity experience to be able to learn our products and services.

Your Experience

• 10+ years of professional experience with a blend of external client delivery and internal business operations.

• Specialization in one or more of the following: transformative IT, Cybersecurity, Digital Forensics, Incident Response, or Management Consulting Operations.

• Demonstrated experience supporting senior executives in a Portfolio Management, Strategy, or Practice Operations capacity.

• Strong business acumen: Deep understanding of professional services P&L, sales cycles, and resource management economics.

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or a related field, or equivalent work/military experience.

• Proven ability to lead multiple large-scale projects, creating plans, ensuring on-time execution, and managing documentation.

• Exceptional ability to synthesize complex information into clear, actionable insights for executive leadership (strong presentation development and spreadsheet skills required).

• Demonstrated ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, and communicate effectively with stakeholders at all levels.

• Ability to maintain confidentiality, communicate effectively in both verbal and written form, and be flexible to work nights, weekends, and holidays as needed.

Preferred Qualifications

• 10+ years experience delivering a wide range of cybersecurity consulting services..

• Previous direct client/customer consulting experience.

• Strong proficiencies with Google Suite, Asana, and Clarizen.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

If you are a meticulous, self-starting professional who loves turning complex data into clear, actionable stories, we want to hear from you.

Your Impact

We've structured this role to have two core functions, allowing you to manage the present while building the future.

Core Compensation Operations & Program Management:

• Own and Administer Core Programs: Serve as the go-to expert for our day-to-day compensation matters, including job evaluations, market pricing, and salary structure maintenance. Provide exceptional consultative service to People Business Partners, Talent Acquisition, and business leaders.

• Lead Compensation Cycles: Play a pivotal role in the successful execution of our annual compensation review cycle and other programs, managing project plans, timelines, budgets, and stakeholder communications.

• Enhance and Scale Processes: Streamline and scale our regional compensation programs by improving processes, building robust tools, and partnering with our People Tech team to drive system integrations and enhancements.

• Manage Vendor Relationships: Act as the primary point of contact for third-party vendors for compensation data, survey submissions, and systems to ensure we get the maximum value from these partnerships.

Strategic Analysis, Insights & Business Partnering:

• Business Partnering: With an effective stakeholder management be the main point of contact for a sub-regional organization for all compensation matters by delivering excellent customer satisfaction and advisory service.

• Develop the Analytical Engine: Design, build, and lead the transformation of our regional compensation analytics. You will be the main point of contact for all regional data needs, from standard reporting to complex, ad-hoc inquiries.

• Translate Data into Strategy: Prepare and present complex compensation analysis to identify trends, measure the effectiveness of our programs, and provide data-backed recommendations for program improvements.

• Model for Impact: Develop sophisticated models to analyze the financial impact of various reward scenarios, helping leadership make informed, strategic decisions.

Ensure Fairness and Equity: Conduct in-depth analyses on internal equity and pay parity, ensuring our compensation practices are fair, competitive, and aligned with our values.

Your Experience

Required Qualifications:

• 5+ years of direct experience in compensation, with a strong background in broad-based compensation, analytics, and program management.

• Expert-level proficiency in Google Sheets and/or Microsoft Excel, including building complex models, handling large datasets, and advanced formulas

• Proven analytical and modeling skills with a demonstrated ability to interpret data, identify trends, and provide actionable insights.

• Hands-on experience with HRIS systems (e.g., Workday) and market pricing tools (e.g., Radford, Mercer, WTW).

• Strong project management skills, with the ability to manage multiple competing priorities in a fast-paced environment.

• Experience querying data with SQL or using statistical programming languages such as R or Python.

Preferred Qualifications:

• Professional certification from WorldatWork (e.g., CCP, GRP).

• Experience working in a multinational and/or technology organization.

• Bachelor's degree in a related field (e.g., Business, Finance, Human Resources) or equivalent practical experience.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Role Overview

• The Unit 42 Malware team is a global team responsible for providing accurate malware analysis, threat hunting capabilities, and the development of malware automation pipelines. This role is designed for an experienced Reverse Engineer with familiarity specifically supporting consulting operations and threat intelligence. The role has flexible hours, but will have an on-call component that includes a commitment to shared coverage of high-priority tickets that may arrive between Friday through Sunday.

Required Skills

• Advanced knowledge with at least one disassembler (e.g. IDA Pro, Ghidra, Binary Ninja).

• Expertise with user-mode and kernel-mode debuggers (e.g. x64dbg, WinDbg, gdb).

• Developing and scaling reverse engineering automations (e.g. IDAPython, Ghidra Python, Docker).

• Deep understanding of modern malware techniques, including obfuscation and evasion tactics.

• Understanding of x86/x64 architecture and IL formats (e.g. .NET).

• Proficiency in at least one programming language (e.g. Python, C, C++).

• Knowledge of networking protocols (e.g. HTTP, DNS, TCP/IP) and analyzing traffic.

• Experience configuring sandboxes to increase hit-rate and accelerate analysis.

• Familiarity with prompt engineering and using LLMs to accelerate analysis.

• Advanced understanding of modern Windows internals relevant to malware analysis.

• Experience transforming/modifying malware to support analysis (e.g. deobfuscation).

• Familiarity with script deobfuscation and analysis (e.g. PowerShell, JavaScript)

Preferred Skills

• Proven track record of contributing to threat research initiatives

• Designing and building next-generation hunt tooling

What we Offer

• Hands-on experience with real-world malware and threats.

• Access to industry-leading tools and infrastructure.

• Opportunity to work on impactful projects that contribute to threat intelligence.

• A collaborative and supportive team environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

It is your responsibility to build solutions and enable PWC / Capgemini across EMEA. You will work with them to build a strong services practice, align and build relationships between them and Palo Alto Networks, and finally build joint value by demonstrating their strengths.

You will represent the company as a technical advisor tasked with building excitement and support for the company with PWC / Capgemini's sales and technical teams. You will travel and take ownership of the technical relationship with PWC / Capgemini to demo, train, enable, communicate with and continually engage technical partner team members by dedicatedly managing and delivering technical content and establishing relationships either onsite, online, and via telephone. You will have specific recruitment, enablement, training and communication objectives aligned with the objectives of the company.

Your Impact

• Ability to align partner needs and strategy with the value of Palo Alto Networks
• Provide product demos on all aspects of the Palo Alto Networks Platform
• Provide technical enablement and training to strategic/national partners
• Strategically position Palo Alto Networks with other technologies sold by partners
• Participate in partner business planning activities by supporting the development and execution of the partner technical business plan
• Facilitate the planning and preparation of partner Sales Engineers (SEs) in achieving Palo Alto Networks and industry certifications
• Oversee partner pre-sales activities, including competitive analysis, test plans, demos, proofs of concept, and RFPs
• Cross-communicate Palo Alto Networks and partner value propositions, especially between partner and Palo Alto Networks field SEs
• Understand and effectively present the Palo Alto Networks’ security platform
• Create, execute, and review a technical readiness plan with the CBM/regional sales team, including measurable achievements to track progress
• Provide localized technical training to partner’s pre-sales and post-sales technical resources
• Support product/service training of the partner sales teams
• Educate and promote the use of Palo Alto Networks support model and effective use of available resources
• Collaborate with the CBM/regional sales team on the development and management of the channel partner business plan and mutual action plans
• Understand and communicate the business advantages of a partnership with Palo Alto Networks
• Develop a strong understanding of Palo Alto Networks’ channel partner objectives

Your Experience

• General understanding of GSI routes to market across EMEA

• Specific experience working with Capgemini, PwC, or similar global systems integrators

• Strong communication and listening skills, including effective delivery of executive and technical presentations

• Ability to articulate complex concepts clearly, both in writing and in conversation, with structured and audience-appropriate messaging

• Understanding of how to qualify partner needs, co-develop solutions, and create strategic alignment

• Experience as a Solutions Engineer or in a technical role within a systems integrator environment

• Industry knowledge of security and networking product and technology trends

• Knowledge of competitive solutions and partner-aligned selling strategies

• Experience supporting the sale, demonstration, and enablement of network security products and platforms

• Familiarity with modern data centre and public cloud infrastructure technologies (e.g., containerisation, hybrid-cloud models)

• Awareness of modern threat landscapes, malware trends, and security risk domains

• Exposure to automation, orchestration, and endpoint security tools in partner or customer environments

• Relevant industry certifications (e.g., CISSP, SANS, CCSP, or equivalent) are preferred

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
• As the main technical point of contact for Cloud Security, you will assist and collaborate to respond effectively to RFIs/RFPs
• Lead and support customer demonstrations that showcase our unique value proposition
• Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities
• Drive high technical validation and PoV win rates within your assigned specialization area
• Responsible for discussing and highlighting product alignment with customer requirements and differentiation
• Architect solutions that will help our customers strengthen and simplify their security posture
• Accelerate technical validation of proposed solutions within your specialization
• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
• Help our customers build and develop further their services around Cortex Cloud
• Lead conversations about industry trends and emerging changes to the security landscape
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
• Initiate projects to improve individual team’s performance
• Implement organizational policies & help others adopt
• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

Your Experience

• 6+years technical sales or equivalent experience highly preferred
• Hands-on experience using IaC software tools (CloudFormation, Terraform, Azure Resource Manager, GCP Cloud Deployment Manager etc) and CI/CD tools (IDEs, GitLab, GitHuB, Jenkins, CircleCI, etc.)
• Experience with Alicloud, AWS, Azure, and Google Cloud Platform and Oracle Cloud configuration and administration of security features and services (including identity and access management, networking, firewalls, encryption)
• Deep experience in one or more cloud security areas such as Shift Left, CSPM, CWP, KSPM, CIEM, DSPM, AI-SPMBackground in security domain or cloud security highly preferred
• Understanding of container and container orchestration technologies such as Docker, Kubernetes, and OpenShift
• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join the fastest-growing team where experience meets cutting-edge solutions
• Build and cultivate strong customer relationships, driving business growth within the region
• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
• Take full ownership of leading strategic sales campaigns and forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
• Engage in deep technical discussions beyond standard sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers
• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
• Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients
• Travel domestically as needed to meet with customers and attend key business events

Your Experience

• 5+ years of field sales experience focusing on key customer accounts and delivering value to strategic accounts in the cybersecurity industry
• Extensive platform selling experience in complex sales with multiple buying centers
• Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred
• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
• Expertise in applying complex solution sales methodologies to drive results
• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
• Willingness to travel domestically as necessary to meet business needs

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Team Leadership & Development:

• Manage and mentor a team of Service Delivery Leaders and Customer Success Managers
• Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention
• Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports
• Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes
• Inspire and attract top talent to your team

Account Health Management & Customer Outcomes:

• Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region
• Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography
• Accountable for executive engagement, account health, and risk mitigation
• Oversee customer planning, deployment, account-level reviews, and escalations
• Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success
• Handle all escalations, executive engagement, and at-risk account interventions
• Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams
• Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization

Cross-Functional Collaboration & Business Leadership:

• Lead the communication channel into the business, manage business change, and drive process improvements
• Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
• Engage with Professional Services for implementations and extended expertise deployments
• Partner with Sales and Product field leaders to drive adoption and retention
• Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support
• Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area
• Ensure consistent application of global playbooks per product
• Provide field feedback and interlock with Product/Engineering
• Align with Support, which is globally owned but locally deployed

Your Experience

• 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity
• Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations
• Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction
• Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams
• Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
• Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps
• Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict
• A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements
• Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs
• Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success
• STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred
• Client-focused program management expertise preferred
• Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred
• Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel
• Fluent English. Any additional European language will be a plus

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.