דרושים Sr Product Security Engineer ב-Gong ב-Ireland, Dublin

Key Responsibilities:

• Spearhead the development and enhancement of mission-critical products that align with our customers' needs and business objectives.
• Maintain a meticulous attention to detail while adopting a customer-centric approach to product development.
• Employ data modeling techniques to inform and enhance product decisions and strategies.
• Think creatively and strategically, envisioning long-term solutions in a large-scale, enterprise-grade environment.
• Work collaboratively with cross-functional teams (product design, engineering and more) to deliver products that not only meet but exceed customer expectations.
• Balance innovative thinking with practical execution to drive product success and company growth.

About You:

You are a visionary product manager who thrives on creating impactful products that stand the test of time. You understand the value of details and are committed to delivering exceptional customer experiences. Your ability to marry customer focus with out-of-the-box thinking enables you to develop products that are both intuitive and robust, capable of supporting large-scale enterprise environments.

• Over 6 years of experience as a product manager in SaaS B2B products.
• Excellent communication skills that foster collaboration and secure stakeholder buy-in
• Proven track record in driving product execution with hands-on implementation.
• Forward-thinking with strong execution skills.
• Enjoys taking ownership and responsibility for the created product.
• Strong understanding of data and how to interpret it to improve products.
• Solid user experience skills combined with technical understanding.
• Capable of turning incomplete, conflicting, or ambiguous inputs into clear action plans.
• Fluent or highly proficient in English.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

• Be a major part of Gong's Frontend guild with Frontend developers from all the teams in the company.
• Tackle hard technical problems—some at the architecture level, some at the code level, some at the product level—and come up with solutions, balancing practicality and innovation, short and long term.
• Be the owner of the features you develop, while collaborating with product and UX teams from thinking and wireframes processes to production.
• Be part of our known architecture huddles when we make future decisions about our code and best practices.
• Constantly learn new things - join professional lectures and workshops organized by Gong. In addition, each developer gets extra learning time on behalf of Gong to gain or improve new professional skills.
• Be a part of a successful startup technology team that translates our vision into a solid SaaS product that performs, scales, is easy to use, and makes a big impact.

• A software engineer between 3-5 years of industry experience developing web applications.
• Someone who enjoys having responsibility and a sense of ownership of the product you are creating.
• Deeply knowledgeable of how JavaScript works and experienced with React (a must!) .
• Familiarity with backend languages such as Java, Node.js, C#, and others is an advantage.
• Experienced with large scale, cloud-based web applications.
• Proven experience in the architecture of design systems and components.
• Preferably someone with a degree in computer science or similar discipline.
• An all-around player, fast-learner and self-motivated individual.
• An excellent communicator and team player, with strong verbal and written skills in English.
• Most importantly, a person who enjoys working independently and within a team of highly skilled peers.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
• Assist prospects and customers with Business Assessments (POCs, Pilots).
• Execute the build and delivery of solution-based demos/solution architecture diagrams for customers that have highly complex use cases.
• Craft content to show customers how to leverage Gong for specific use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
• Partner with and support Marketing on demand gen activities (webinars, conferences, events).
• Contribute reusable assets to the Sales Engineering team and the company at large.
• Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

• 5+ years of customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience.
• A passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering
• Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
• Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON
• Understanding of security and privacy pertaining to SaaS systems.
• Business understanding of GTM sales teams and processes.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Passion for technology and problem solving.
• Able to make the complex sound simple!

As aat Gong, you will design and build the

• Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies .
• Develop and maintain integration infrastructure, enabling third-party applications to seamlessly connect with Gong and extend its functionality.
• Build generic, modular API interfaces that support a wide range of future use cases, ensuring flexibility and reusability.
• Enhance system security , ensuring that Gong’s external-facing capabilities are both powerful and secure .
• Collaborate with internal teams (Product, GTM, and other R&D groups) and external partners to develop solutions that align with business and customer needs.
• Take full ownership of features from design to production, ensuring reliability, maintainability, and performance.
• Contribute to the strategic vision for Gong’s integration ecosystem, thinking beyond short-term tactical solutions.

• 5 + years of backend software development experience, with a strong foundation in Java and modern cloud-based architectures.
• Experience in both application and infrastructure development , with a deep understanding of scalable SaaS solutions.
• Strong proficiency in Java (Spring, etc.) and designing robust, maintainable APIs.
• Experience developing durable systems and using relevant technologies and techniques ( kafka, SQS, etc. )
• Experience with cloud platforms (AWS, GCP, or Azure) and building scalable microservices architectures.
• A solid understanding of secure API design and best practices for external integrations.
• Strong communication and collaboration skills - you'll work closely with partners, product teams, and developers across multiple organizations.
• Ability to take ownership and drive projects forward independently.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

We’re seeking a highly motivated, Sr. Product Designer to play a key role in crafting, exploring and continually delivering innovative solutions and experiences.

You will:

• Drive user experience and design of one of Gong’s key product areas -
• Develop concepts - brainstorm and create wireframes.
• Deliver detailed design.
• Act as the user advocate - embed user-centered design principles and craft intelligent, cutting-edge and user-centered digital experiences.
• Work together with the product team and engineers to bring these experiences to life.
• Help develop, manage, and refine UI pattern libraries and guidelines.

You should apply if you are:

• With 5+ years of demonstrated results in designing flows, experiences, and UI for web and mobile products, preferably B2B SaaS.
• Proficient in both rapid and high-fidelity prototyping tools, with an ability to deliver clear and easy-to-understand designs.
• A highly creative self-starter who can maintain a balance between the big picture view and all the details.
• A skilled problem solver, who can research and understand complex problems and deliver elegantly simple solutions.
• Passionate about developing exceptional UX that creates raving fans.
• Familiar and experienced with user research methodologies and testing practices.
• Proficient with Figma and other design tools - an advantage.
• Holding a degree in a related field (Design, Human Factor Engineering, Cognitive/ Applied Psychology) – an advantage.
• A team player with great interpersonal skills.
• Excellent communication, presentation, and organizational skills.
• Possessing a high level of verbal and written English.
• Able to present a portfolio of recent work.
• This role will require some travel to Israel

• Be a trusted strategic advisor to senior revenue and revenue operations leaders, effectively to uncovering and driving towards board-level business outcomes and strategically map those to Gong workflows and subsequent value
  
• Own overall customer relationships and drive engagement and adoption, mine data to effectively measure value, unearth and mitigate risk, and create customer advocacy.
  
• Drive quarterly metrics tied directly to achievement of gross dollar retention, upsell, and multi-year renewals by driving renewal strategy and conversations
  
• Achieve cross-sell and upsell targets by partnering with Account Executive counterparts to source opportunities, secure growth, and increase the value of your portfolio
  
• Partner with Gong’s Professional Services organization to ensure customers onboard successfully and achieve the fastest path to value against their desired outcomes
  
• Work successfully with a wide variety of cross-functional internal partners
  
• Contribute to Gong’s environment and culture of “builders” versus “scalers” and come prepared to provide suggestions for process improvements and to help the team continue its evolution of what makes an excellent customer success organization

• 7+ years of relevant work experience
  
• Previous B2B SaaS and enterprise software experience
  
• Account management experience a plus
  
• Ability to independently analyze and leverage data to make a persuasive argument or generate a compelling customer value / customer ROI narrative
  
• Demonstrated ability to provide prescriptive project plans, and paths for successful onboarding, support, and change management to customers to deliver high customer satisfaction, advocacy, and loyalty
  
• Excellent verbal and written communication skills
  
• Passionate about providing an exceptional customer experience
  
• Creative, resourceful, detail-oriented, and well-organized
  
• A strong team player and resourceful individual who thrives in a fast-paced, high-growth startup environment
  
• Someone who flourishes when given responsibility and a sense of ownership, often with limited direction
  
• Track record of completing complex projects when the path to success may be unclear and/or requires clarity and focus
  
• Proven ability to lead, challenge, and persuade Fortune 100 customers and executive stakeholders
  
• Comfortable giving and receiving feedback

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As a, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply!

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot programs.
• Maintain weekly sales forecast and achieve quota quarterly.
  

• You are a commutable distance (within 60 miles) of San Francisco.
• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
  

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.